Business Analyst (Process & Change)

Business Analyst (Process & Transformation)

London (Hybrid) | £50 - £60,000pa -(6 days a month onsite)

Process | Change | Transformation | BA |

We’re partnering with a global organisation within the publishing and information services sector to hire a Senior Business Analyst into a high-impact transformation team.

This is a strategic role sitting within a central Centre of Excellence, focused on driving continuous improvement, optimising workflows, and delivering large-scale business change across complex, end-to-end processes.

The Role

As a Business Analyst, you’ll act as a subject matter expert within a key business area, working cross-functionally with stakeholders across operations, technology, customer, and commercial teams.

You’ll lead on identifying inefficiencies, shaping future-state processes, and delivering solutions that improve performance, scalability, and customer outcomes.

This is a highly visible role with strong stakeholder exposure and the opportunity to influence strategic direction.

Key Responsibilities

• Lead discovery and problem definition across complex operational workflows
• Map current and future state processes, identifying inefficiencies and opportunities
• Gather, define, and prioritise business and system requirements
• Drive process optimisation, automation, and continuous improvement initiatives
• Translate business needs into functional and non-functional requirements
• Support delivery of change initiatives, including implementation and adoption
• Collaborate with senior stakeholders across multiple business functions
• Produce documentation, data analysis, and reporting to support decision-making
• Contribute to testing, training, and rollout of new processes and systems

What We’re Looking For

• Proven experience in a Business Analyst / Process Improvement / Transformation role
• Strong background in process optimisation, continuous improvement, or operational transformation
• Experience working across complex, multi-stakeholder environments
• Excellent stakeholder management and communication skills
• Strong analytical mindset with the ability to simplify complex problems
• Experience delivering change within large-scale programmes or strategic projects
• Familiarity with change management principles and methodologies

Desirable:

• Business Analysis certification
• Exposure to Agile or formal project methodologies (e.g. PRINCE2, Scrum)
• Experience working with workflow systems, automation, or data-led environments

If this role could be for you, please apply with a copy of your CV.

Business Analyst (Process & Transformation)

London (Hybrid) | £50 - £60,000pa -(6 days a month onsite)

Process | Change | Transformation | BA |