Senior Director of Operations

Senior Operations Director – Global Hospitality £200,000 – £220,000

Location: London (with international travel)

Please note: This role requires candidates with experience in high-volume, multi-site hospitality environments (food halls, premium F&B, or large-scale venues).

We are currently searching for an exceptional Senior Operations Director to lead the owned & operated portfolio of a globally recognised hospitality brand, with London at its core, (see what I did there)!

This is a pivotal leadership role within a fast-scaling, high-profile business known for delivering dynamic, multi-revenue stream venues across major international cities. This is not a maintenance role, this is about building, shaping and scaling a global operating model, with a major focus on launching and embedding a flagship London site. This opportunity will suit a commercially driven, operationally strong leader who thrives in high-volume, fast-paced environments and is comfortable operating at executive level.

Key responsibilities include:

• Leading performance across all owned operated sites globally
• Overseeing new openings, including a flagship launch
• Implementing strong SOPs, training frameworks, and operational standards
• Driving EBITDA growth, revenue, and overall commercial performance
• Supporting and challenging GM-level leadership across markets
• Working closely with senior stakeholders across brand, development, finance, and marketing
• Ensuring consistency in guest experience and brand standards
• International travel to maintain quality and performance

The right Senior Operations Director:

• Proven experience at Operations Director / MD level within high-volume, multi-site hospitality
• Strong track record operating across multiple international markets
• Deep operational experience
• Experience in UK, Europe OR international markets – would be a big bonus
• Strong commercial and P&L ownership experience
• Hands-on, credible leader able to operate strategically
• Comfortable working at board level in a fast-growth environment

This is a rare opportunity to step into a role where you’re not just running operations, you’re helping define the future operating model of a global brand.

If you’re interested, send your CV to Stuart Hills or call 0207 790 2666.