Company: room2
Location: Central London
Posted: May 7th, 2026
Room Maker
Lamington Serviced Apartments Hammersmith
40hours per week to include some weekends
Lamington Group is a pioneering property and hospitality company based in the UK, best known for room2 Hometels and Lamington Serviced Apartments. As a certified B-Corp, we focus on long-term value creation, place-making, and working with like-minded stakeholders to redefine sustainable hospitality and are committed to operating in a way that benefits People, Places and Planet.
Our core values are at the heart of everything we stand for. We foster a culture of welcoming new ideas, being proactive and embracing innovation, and welcome those who feel they can bring their passion and ideas to Lamington Group.
With a target pipeline of 5,000+ room keys across the UK, this is the perfect opportunity to develop your knowledge and experience as we grow into key regional cities across the UK
Key Responsibilities
As a Room Maker, it's your role to ensure every guest who enters our apartments has a positive and memorable experience. It is a fantastic opportunity for a dedicated individual to join at an exciting time.
The Room Makers know and understand what it means to be part of a team that delivers an amazing experience to guests and always exceeds their expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards.
Responsibilities
People
Changing towels, bed linen, vacuuming, buffing, mopping
General cleaning of all rooms in the apartments
Replenishing items such as shower gel, shampoo, soap, toilet rolls and welcome pack items
Checking apartments to ensure everything is in working order
Carry out full inventory checks of apartments and replace any missing items
A good understanding of COSHH
Previous housekeeping experience is essential
A good command of English
Be well-presented and tidy
Excellent communication skills to be able to deal with guests and customers
Outstanding attention to detail
Places
Have a keen eye on what is happening in our community
Always keep an eye out for new business opportunities
Planet
Help with the continued effort to deliver zero waste
Follow all company policies on recycling
Attend and contribute to our Team Planet events
Skills and Qualities
Attention to detail for meticulous cleaning.
Efficiency in completing tasks within time limits.
Physical stamina for standing and lifting.
Clear communication with guests and team.
Professional and courteous interpersonal skills.
Focus on exceeding guest expectations.
Organization in managing work areas and supplies.
Respect for guest privacy.
Adaptability to changing schedules.
Effective problem-solving skills.
Positive and welcoming attitude.
Pay range and compensation package
Competitive salary up to 13.85ph and discretionary bonus scheme
1 free night stay annually at our properties, with generous employee discounts thereafter.
Loyalty rewards and referral bonuses.
Company sick pay scheme.
2 paid volunteer days per year and annual fundraisers.
Additional annual leave with length of service.
Cycle to work scheme and use of gym facilities in our hotels.
Access to activity workshops and an Employee Assistance Programme.
Regular social activities.
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