Head of Insight and Impact

Job Title: Head of Insight and Impact
Reporting To: Assistant Director of Network Development and Impact
Manages: Data Analyst (direct management), Data Coordinator (dotted line)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Salary: £49,440 - £55,620 (appointments are typically made at the lower end of the salary range)
Hours: Full time (36 hours per week, flexible)

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer‑to‑peer support is key to the difference Home‑Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

Head of Insight and Impact is an exciting new leadership role for Home‑Start UK at a critical time as we develop and prepare to launch our new, federation‑wide strategy in early 2027. You will ensure we make best use of the data and evidence that we already hold and build the insight‑led culture we need to deliver on our mission.

Your key responsibilities will be to:

• Lead the development of a shared, federation‑wide approach to impact measurement, transforming how we understand, evidence and communicate the difference that Home‑Start makes to babies, children and families.
• Develop and embed data systems, tools and capabilities at Home‑Start UK and across our federation, aligning with and enabling delivery of our new strategy.
• Design and lead a consistent approach to monitoring and evaluating the support we provide at Home‑Start UK to our federation, ensuring outcomes and learning are captured and shared.
• Lead Home-Start UK’s Impact Team and work collaboratively with colleagues across the organisation and with local Home-Start teams, leveraging collective skills and expertise.

In this busy and varied role, you will put insight and impact at the heart of our work. In a typical day you could be working with our data analyst to visualise and present the results of our latest National Data Return to the Executive Leadership Team, running a feedback session with local Home‑Start teams piloting new outcome measures, and/or ensuring colleagues in our Fundraising Team have the insight they need for proposal development.

Ultimately, your efforts will help ensure that our movement can reach and support more families with babies and children facing their toughest times.

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