Chief Customer Experience Director (Hybrid & Flexible)

PLYMOUTH CITY COUNCIL is seeking a Service Director for Customer Services to deliver a customer service strategy, enhance service quality, and lead cultural change. This pivotal role requires strategic leadership, a strong track record in customer services, and the ability to embed a customer-focused culture across all services. Flexibility in working arrangements is offered, supporting collaboration while enabling personal circumstances. Join us in reshaping how we serve our community. #J-18808-Ljbffr