Regional Director

Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work. Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, caring individuals who want to join our team.

Your role will be based across the South West Region of England, supporting our homes across Somerset and Devon.

We will ensure that every team member is offered the opportunity to develop their skills and to progress if desired. We believe that caring, compassionate people can find a rewarding career in helping others and that it is our duty to help and encourage them to do so.

The Role

We are currently recruiting for another skilled Regional Director, to ensure the business is run to meet company occupancy targets and that agreed objectives are achieved and in line with company requirements. You will have direct line management of your homes' General Managers; ensuring that they are aware of their responsibilities, monitoring their performance, ensuring they meet company requirements, Health & Social Care Act Regulations and that they follow and implement Crystal Care Collection's policies, procedures and the Governance Pathway.

Key Responsibilities

• To evaluate key areas of the business, continuously identifying improvements on profitability, e.g., occupancy, sickness/absence, staff retention/turnover.
• To promote the Crystal Care Collection brand through the implementation and evaluation of sales and marketing activities.
• To identify trends in the business where cost savings can be made and make recommendations to the management team at regular meetings.
• To carry out monthly performance reviews with your team of General Managers.
• To be responsible for the General Managers performance in meeting company policies and procedures, e.g., quality assurance audits, sickness policy, complaints and financial management etc.
• To assist with the design, implementation and monitoring of effective personal development plans for General Managers.
• To conduct monthly audit reviews for your group of homes.
• To monitor expenses incurred by your General Managers.
• To adhere to the guidelines laid down by the CQC.
• To inspire motivate and lead your team of managers.
• Ability to control and manage budgets and accounts.
• Knowledge of the principles of sales and marketing.
• Skilled in the recruitment, selection and retention of staff.
• Committed to a structured approach to training and development of staff.
• Understanding of the Health & Social Care Act and Health & Safety legislation.
• Leadership qualities, enthusiasm along with influencing and motivational skills.
• Professional, confident and warm personality.
• Have a caring disposition, reliable and punctual.
• Understanding of local authorities.
• Experience with regulatory bodies.
• Knowledge of Person Centred Software (PCS).

We are looking for individuals who have a passion for care (first and foremost) and those who are keen to be the best in the sector.

Hours of work

Your hours of work will be 09.00 – 17.00, Monday to Friday with an element of flexibility as and when required. This will equate to 40 hours per week in total.

This is a varied and rewarding role that will no doubt provide you with a feeling of job satisfaction. If you are seeking an exciting opportunity with a forward-thinking organisation, then this could be the job for you!

This is a hybrid role supporting Homes across the South West Region of England, you would be expected to reliably commute as and when required, including the potential to stay overnight.

We are so excited to be expanding our Crystal Team, please get in touch to find out more about this incredible opportunity.

Our screening and recruitment process is conducted in line with Crystal Care Collection's Safeguarding Policy.

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