Global Marketing Manager – Digital Propositions
- Station Way, St Albans, England, AL1 5HE, UK
Global Marketing Manager (Digital Propositions), Permanent
At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose.
We are seeking a Global Marketing Manager to play a key role within Costa Coffee’s Global Digital Centre of Excellence, driving growth across UK&I Delivery and Click & Collect. Reporting to the Global Senior Marketing Manager, this role also supports international markets with the tools and frameworks needed to scale digital successfully. The successful candidate will lead cross‑functional initiatives that enhance customer experience and deliver commercial impact.
We value curiosity, inclusivity, and a problem‑solving mindset. If you thrive in a fast‑paced, global environment and are excited to make a meaningful impact, we encourage you to apply.
What you’ll do
Being a Global Marketing Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success – which means you’ll be:
- Own and champion the end‑to‑end Delivery and Click & Collect proposition, acting as the subject matter expert while leading trade marketing, loyalty integration, and cross‑functional execution to drive performance.
- Build and nurture strong partnerships with key third‑party aggregators and internal stakeholders, unlocking new opportunities through collaboration, joint planning, and strategic alignment.
- Identify, test, and scale innovative ideas that enhance the customer experience and deliver measurable commercial growth across digital channels.
- Support global markets and franchise partners by sharing best practices, frameworks, and tools that enable consistent, high‑impact execution and long‑term success.
- Leverage market insights and performance data to shape strategy, influence decision‑making, and keep stakeholders engaged through clear, compelling updates on progress and opportunities.
Who you are
- Proven experience working with Delivery and Click & Collect channels in FMCG, QSR or Grocery, with a strong understanding of how to unlock growth in a complex, multi‑channel environment.
- Deep knowledge of e‑commerce and digital trends, with the ability to turn data and insights into clear, commercially impactful actions.
- Strong commercial acumen and confidence working with P&L, combined with excellent analytical, trade reporting, and problem‑solving skills.
- Highly effective communicator with the ability to influence and inspire cross‑functional teams and senior stakeholders, as well as manage external partner relationships.
- Self‑starter with strong project management skills, comfortable working at pace, and ideally experienced in collaborating with franchise partners and navigating retail operations.
Benefits
- Share ownership in Coca‑Cola through our Share Investment Plan (SIP)
- An annual discretionary bonus scheme, based on business results and individual contribution.
- A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
- The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
- 50% discount in all Costa‑owned stores, and 25% off in other participating stores
- Private medical cover thanks to our Private Healthcare scheme
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