Overview
We're looking for a professional and motivated individual to join our Housing & Contracts team and manage a number of contracts for our agent-managed supported housing schemes and housing-managed properties across Cheshire East, Derbyshire, Staffordshire, Stoke-on-Trent, and Stockport. You will be an organized team player with strong communication skills as the role involves managing relationships with agents and monitoring performance of their housing management activities.
Responsibilities
- Deliver high-quality contract management of agent-managed services
- Assist with budget setting and monitoring of management accounts
- Ensure all legislative and regulatory requirements for housing services activities are met
- Manage the delivery of high-quality customer service
- Complete health and safety and property inspections
- Provide housing management advice and guidance
- Communicate effectively with internal and external stakeholders
- Complete regular site visits and liaison meetings to ensure a quality service in line with policies, procedures and relevant legislation
Qualifications / Experience
- Sound experience working within supported living or housing management
- Experience as a Deputy in a Supported Housing or Retirement Scheme with contracts or housing compliance experience and seeking progression
- Experience managing third-party stakeholders
- Focused with the ability to plan and prioritise workloads and communicate effectively to different audiences
- Ability to work on own initiative
- Experience managing RP/Agent relationships
- Working knowledge of relevant regulations, legislation, and good practice
- Flexible approach to work with the ability to travel extensively
- Knowledge of Microsoft Office, SAP, and Radar would be advantageous
- Extensive travel is a requirement; a full, current driving licence and access to your own vehicle is essential
Benefits
- £38,493 per annum (rising to £40,521 per annum after 12 months, subject to satisfactory performance)
- 25 days paid holiday (plus public holidays)
- A pension scheme with employer contributions
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- Life assurance
- Family-friendly arrangements, including opportunities for flexible working
- Tax-efficient savings through Cycle to Work scheme
- A wide range of learning and development opportunities
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