Job Description
Field Service Engineer – Multi‑skilled Field Service Engineer (Car Parking Systems / Ticketing Equipment) covering Scotland mainly on the east side of Scotland.
This well‑respected organisation is a leading manufacturer and supplier of ticketing and payment equipment used in car parking facilities for local authorities, airports, conference centres, hotels, and shopping centres. It has supplied the market for decades, establishing and nurturing long‑term relationships with a customer base at the forefront of technology.
Main responsibilities
- Carry out installation works and commissioning as instructed by Lead Engineer and Project Manager.
- Carry out planned maintenance as distributed by call centre.
- Carry out repairs on site.
- Discuss and resolve problems with customer.
- Responsible for administrative documents and archive corresponding records.
- Instruct and support customer in the use/maintenance of products.
- Promote the company and its products.
- Ensure Health & Safety procedures are followed.
Main requirements and skills
- Technical background.
- Previous experience in a role of technical support.
- Experience working within networks, IP‑systems and intercoms.
- Strong communication skills and ability to achieve great results.
- Flexibility and ability to adapt to change.
- Self‑motivated attitude, pro‑active and excellent problem‑solving skills.
Hours of work
Monday to Friday, on‑site hours are 08:30 to 17:30. The post holder agrees to travel as necessary complying with current company health and safety requirements. Weekend overtime occurs every 1 in 3 weeks. Standby £1,700 annually plus time and a half Saturday and double time Sunday if you attend site.
Benefits
- Company car (personal use).
- Mobile phone.
- Laptop.
- Pension.
- 25 days holiday, sick pay and healthcare scheme.
- Working hours 40 hours per week plus overtime and standby payment.
To apply, please submit your updated CV.
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