Company: Prison Advice and Care Trust
Location: Bristol
Posted: May 8th, 2026
Have you got what it takes to support prisoners and their families?
This is an exciting new opportunity at HMP Bristol. As a Family Link Worker you will work closely with healthcare services, the prison and other agencies.
The service will be delivered in custody providing family‑focused casework for prisoners on healthcare pathways, and will primarily support prisoners in making and maintaining contact with family members in support of their health needs.
To be successful in this role you will have demonstrable experience and understanding of working with families and health services in a challenging multi‑agency environment, ideally involving prisoners and/or their families.
You will have the ability to advocate for families dealing with imprisonment, promote their human rights, ensure their needs are considered, and have their views heard at all levels.
You will possess the ability to develop referral pathways for families, prisoners and other professionals to access services, with a specific focus on healthcare.
Pact offers a wide range of employee benefits including a free confidential advice and counselling service, a cycle‑to‑work scheme, life assurance, Spec Saver eye‑care vouchers, and more.
You will undergo a thorough induction process and attend training to further develop yourself as a front‑line services worker, and be supported by a friendly and enthusiastic team.
Pact is an equal opportunity employer and welcomes all applications, including those with a criminal conviction (appointment to post is subject to a risk assessment).
This post is subject to a 6‑month probationary period, verification of identity and right to work in the UK, satisfactory references covering a 3‑year period, declaration of any unspent criminal convictions, prison vetting and a DBS check. Bankruptcies or County Court judgments may affect your ability to be vetted to work in a prison.
If you have lived overseas for 12 months or more in the past 10 years aged 18 or over, a certificate of good conduct from the local police authority will be required.
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