Key Info
- Role: Business Development Manager
- Salary: Base salary £60k + bonus. OTE £90k.
- Start Date: Flexible, but we are looking for someone to join as soon as possible.
- Reporting into: Managing Director
- Based in: Soho, London with regular travel to client sites across the UK.
- Minimum onsite requirement: 3 days per week onsite – meetings with clients or at our Sysdoc office.
About the Role
Build trusted relationships with business leaders and stakeholders, understand their organisational needs, and position Sysdoc solutions accordingly.
Responsibilities
- Build and maintain a qualified pipeline aligned to annual revenue and margin targets, leading prospect engagement, discovery conversations, needs analysis, proposal development and commercial negotiations.
- Drive growth within existing accounts via strategic account planning, identifying expansion, cross‑sell and repeat business opportunities, while building trusted senior stakeholder relationships and ensuring client satisfaction.
- Proactively identify, qualify and progress new business opportunities in agreed target markets.
- Represent Sysdoc as a brand ambassador, translate market trends and client challenges into differentiated propositions, provide regular pipeline reporting and forecasting, and maintain focus on revenue and margin performance.
- Provide oversight of safe, high‑quality delivery across allocated accounts, ensuring projects are delivered on time, within scope and to agreed standards, with clear objectives and success measures.
- Facilitate regular project check‑ins, remove delivery barriers, coordinate resourcing and forward planning, monitor utilisation and forecasting, mitigate risks and issues, and support consultant engagement and performance feedback.
Personal Attributes
- Highly professional and credible in client‑facing environments.
- Strategic thinker with commercial acumen.
- Resilient and target‑driven.
- Excellent written and verbal communication skills.
- Strong organisational and follow‑through skills.
Must have
- 5+ years experience in sales & account management.
- 2+ years experience working in consulting, professional services, advisory, or solutions‑based environments.
- Experience managing a portfolio of client accounts – demonstrated ability to retain and expand accounts through understanding customer needs and delivering solutions.
- Ability to build trusted advisor relationships and manage stakeholders from operational to executive levels.
- Experience managing mid‑to‑senior level client stakeholders.
- Proven track record of meeting revenue targets and growing existing accounts.
- Ability to identify upsell and cross‑sell opportunities (solution‑led, not transactional).
- Data‑driven mindset – comfortable analysing sales metrics and KPIs.
- Experience creating proposals, pricing structures, and contracts.
- Experience leading contract negotiation processes.
Advantageous
- Experience in key industries: defence, engineering, manufacturing, retail.
- Experience in a hybrid hunter/farmer role.
- Experience in international markets.
- Previous SME/start‑up or high‑growth company experience.
- Existing network within the target industry.
What Success Looks like in this Role
- Grow revenue within assigned accounts through cross‑sell and upsell.
- Leverage your network to identify and land new accounts.
- Maintain strong client retention and satisfaction.
- Develop strategic, long‑term partnerships.
- Proactively identify consulting opportunities aligned with client business goals.
- Collaborate internally with consultants to ensure delivery excellence.
Benefits
- 25 days annual leave plus bank holidays.
- Private medical insurance.
- Annual wellbeing allowance.
- Health cashback plan.
- PerkBox.
- Award‑winning Employee Assistance Programme (EAP).
- 2 × paid volunteering days each year.
- Enhanced parental leave.
- Life insurance.
- Stakeholder pension.
- Access to our Soho office and 14 other Work-Life locations across the UK.
- Regular Winter and Summer celebrations.
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