Patient Relations & Complaints Specialist

A public health organization in the United Kingdom is seeking a dedicated individual to manage patient complaints and feedback under the supervision of the Patient Relations Manager. The role includes ensuring timely responses and effective resolutions of complaints, complying with NHS regulations, and collaborating with clinical and non-clinical staff to improve patient experiences. Strong communication skills and a compassionate approach are essential to support patients and their families throughout the complaints process. #J-18808-Ljbffr