We are looking for a motivated and hands‑on Assistant Branch Manager to join our team at Duchy Timber. This is a fantastic opportunity for an experienced individual within the timber or merchanting sector to take the next step in their career and play a key role in supporting the day‑to‑day running and ongoing success of the branch.
Working closely with the Branch Manager, you will support all aspects of branch operations, ensuring high standards of customer service, operational efficiency, and team performance, while contributing to the overall commercial success of the branch.
What you’ll do…
- Support the Branch Manager in the day‑to‑day running of the branch.
- Ensure excellent customer service is delivered at all times and build strong relationships with both new and existing customers.
- Support sales activity, including trade counter, customer account management, and identifying opportunities to grow business.
- Assist in achieving branch targets, including sales, margin, and profitability.
- Support stock control, including stock checks, stock accuracy, and supporting ordering processes.
- Support yard operations and transport coordination, ensuring all are running correctly and efficiently.
- Promote and ensure compliance with health & safety procedures, maintaining a safe working environment across the branch.
- Support recruitment, onboarding, and general people management activities within the branch.
- Help drive operational efficiency, continuous improvement, and overall branch performance.
- Work collaboratively with internal teams and wider group functions.
- Other duties as required, in line with the responsibilities of the Assistant Branch Manager role.
What we are looking for…
- Experience within the timber, builders merchant, or construction supply industry.
- Previous supervisory or team leadership experience, or readiness to step into a management role.
- Understanding of branch operations, including sales, stock control, and customer service.
- Commercial awareness and a proactive approach to driving performance.
- Excellent communication and organisational skills.
- Hands‑on approach with the ability to work in a fast‑paced environment.
- Strong problem‑solving skills and ability to make decisions when required.
- Good understanding of health & safety requirements within this environment.
What we offer…
- Competitive salary (dependent on experience).
- Monday – Friday working pattern.
- Christmas shutdown.
- Opportunities for career progression within the Group.
- Access to a 24‑hour Employee Assistance Programme.
- Free on‑site parking.
Applicants must have the Right to Work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role at this time.
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