Patient Flow Co-Ordinator | Mid and South Essex NHS Foundation Trust

Overview

We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team. We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service.

Responsibilities

• Provide advice and patient management relating to complex discharge scenarios.
• Work in a collaborative manner with the multidisciplinary team to facilitate appropriate and timely discharges by providing continuity in discharge planning and effective dissemination of information.
• Ensure all relevant social service referrals are made in a timely manner, monitor response times, act on delays and work with the ward team to ensure smooth patient flow regarding discharge.
• Act as a point of contact for the ward regarding discharge and ensure the ward carries out the responsibilities outlined in this Job Description.
• Be proactive with regards to patient flow and discharge.
• Attend MDT Board Rounds, collate detailed information about each patient, escalate diagnostics and specialty reviews, arrange patient transport bookings, communicate with patients and families, liaise with pharmacy, ensure a clear MDT plan, and provide effective written documentation about discharge progress.
• Operate in a computer-literate environment with excellent written and verbal communication skills.

Role and Team

The Assistant Patient Flow Co-Ordinator role is a varied role with a primary focus on patient flow and patient discharge. You will be the point of contact on the ward for information and advice to staff, patients, and relatives/visitors. You will work collaboratively with the Multi-Disciplinary Team (MDT) to facilitate safe and timely discharges by providing continuity in discharge planning and effective dissemination of information.

Requirements

• Strong communication skills, both written and verbal, and computer literacy.
• Ability to work as part of a team and manage multiple discharge-related tasks.

Contract and Working Arrangements

***Please note this post is a 6 month Fixed Term Contract and we are unable to sponsor the role***

This will be a full-time post working Monday to Friday shifts covering 08:00-16:00 and 10:00-18:00. You will be employed under the Flow Hub at Broomfield and will work within a team covering a group of wards within a zone. You may be required to cross cover as the service requires.

Additional Information

Please see attached job description setting out the details of the role and responsibilities. We look forward to your application.

This advert closes on Thursday 5 Feb 2026.

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