Customer Operations Training & Performance Lead

Mercedes-Benz in the UK is seeking a Customer Operations – Training & Performance Specialist in Milton Keynes. This role focuses on designing and delivering training programs for customer operations teams to ensure compliance and operational excellence. The ideal candidate will have expertise in regulatory requirements and experience in conducting training needs analysis. Responsibilities include evaluating training effectiveness and continuously improving training solutions. Join a culture that values inclusion and individuality and makes a difference in customer experience. #J-18808-Ljbffr