New Business Development Manager
Location: Hybrid/Remote working
Salary: From £70,000 per annum
Vacancy Type: Permanent, Full time
ACEDA is a leading provider of integrated technology solutions, specialising in IT infrastructure, fire & security systems, electrical services and smart building technologies. With over 30 years’ experience, we deliver end-to-end solutions that help organisations operate safely, securely and efficiently.
Purpose of the Role
As a New Business Development Manager, you will drive proactive growth of ACEDA’s service contract portfolio by identifying, targeting and securing new customers across priority sectors. This role will focus purely on new business acquisition – generating leads, building relationships, submitting proposals/tenders and converting opportunities into long‑term service contracts and projects.
ACEDA have offices at Thornaby in Teesside and Gosforth in Newcastle, the role offers flexibility in working location, with the option to be based from any of our offices or work in a hybrid/remote capacity. The key focus is on delivering results and driving new business growth, rather than being tied to a specific location.
Key Responsibilities and Accountabilities
Lead Generation & Pipeline Development
- Identify and research prospective clients in target sectors – Water Utilities, Healthcare, Education, Social Housing, etc.
- Build and maintain a robust new business pipeline aligned with ACEDA’s service offerings Fire, Security, Electrical, Network Infrastructure, IT.
- Develop relationships with key decision‑makers within target organisations, FM, Procurement, Estates.
- Manage and report on pipeline activity via Simpro / CRM.
Sales & Business Development
- Conduct initial discovery meetings to understand client needs, budgets and timescales.
- Produce tailored proposals and sales collateral (with support from Bid/Marketing).
- Lead the submission of tender responses for new service contracts.
- Attend industry events/networking opportunities to promote ACEDA and generate new leads.
- Actively progress opportunities from concept through to contract award.
Bid & Tender Support
- Work with the CRO and Bid Manager to proactively identify and pursue relevant tenders / frameworks.
- Contribute to bid planning, win themes and submission content.
- Ensure that pipeline and bid activity is prioritised in line with ACEDA’s strategic focus and capacity.
Stakeholder & Internal Collaboration
- Work closely with operational teams to ensure service capability aligns with client requirements.
- Provide regular updates to the CRO on pipeline performance and key opportunities.
- Handover won accounts effectively to the relevant Account Manager / Operations lead.
Performance & KPIs
- Value of new service contracts secured
- Number of qualified leads generated per month
- Volume of meetings / proposals / tenders submitted
- Conversion rate of opportunities
- Growth of pipeline value in target sectors and regions
Skills & Experience Required
Essential
- Proven track record of winning new business in B2B services (ideally Fire, Security, Electrical or Facilities/Infrastructure sectors)
- Strong “hunter” mindset – passionate about building new relationships and securing new customers
- Experience selling into public sector clients (utilities, NHS, education or social housing)
- Excellent interpersonal and communication skills
- Ability to self‑manage, work autonomously and drive activity
- Full UK driving licence and willingness to travel
Desirable
- Knowledge of BAFE / Fire and Security compliance requirements
- Experience with tender processes and public sector procurement portals
- Understanding of Simpro / CRM systems
ACEDA is an equal opportunities employer and does not discriminate on the grounds of age, disability, gender, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. All applications will be considered solely on merit and suitability for the role.
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