Job Description
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
*You must have previous builders merchant experience*
Our client is a well-established and respected builders' merchant, providing high-quality civils & drainage, building materials and supplies to trade professionals and DIY customers. With a commitment to excellent customer service and product expertise, they pride themselves on delivering the best solutions for their customers' needs.What’s on offer:
- Salary up to £35,000 DOE
- Opportunities for career development and training.
- Company pension scheme.
- Supportive and friendly working environment.
Role Overview
- We are looking for a dynamic and motivated Internal Sale Representative
- This role is crucial in ensuring excellent customer service and driving sales growth by building strong relationships with trade and retail customers.
- You will be responsible for handling customer enquiries, processing orders and proactively identifying sales opportunities.
Key Responsibilities:
- Develop and maintain relationships with customers, ensuring their needs are met efficiently.
- Process customer orders via phone, email and in person.
- Proactively seek new business opportunities and follow up on leads.
- Prepare and provide customer quotations, ensuring competitive pricing.
- Collaborate with other departments, such as the warehouse and transport teams, to ensure smooth order fulfilment.
- Keep up to date with product knowledge and industry trends.
- Achieve and exceed sales targets and KPIs.
- Handle customer queries and resolve any issues in a professional manner.
Skills & Experience Required
- Previous experience selling building supplies
- Strong communication and negotiation skills.
- Excellent customer service skills with a proactive approach to sales.
- Ability to work in a fast-paced environment and manage multiple tasks.
- A good understanding of building materials and their applications. xwzovoh
- A positive, team-oriented attitude with a willingness to learn.
If you are a driven and customer-focused individual with a passion for sales, we would love to hear from you!