Job Description
The information below covers the role requirements, expected candidate experience, and accompanying qualifications.
We're looking for compassionate, resilient, and dedicated individuals to join our team.
- Gain real world experience supporting young people with emotional, behavioural, and mental health needs
- Build practical skills that complement degrees in Psychology, Mental Health Nursing, Counselling, Social Work, Criminology, and related fields
- Ideal for mature students seeking a career change into mental health or social care
- Flexible shifts that can work around university timetables or other commitments
What We Offer
- Excellent pay: £15.50-£20 per hour
- Paid mileage for every shift
- Fully funded training, including a £500 TMVA course
- Flexible shift options, including block bookings
- Ongoing training, development, and professional support
Location: Sunderland
Shift Patterns: 8am-8pm (Day) 8pm-8am (Night) 8am-11pm + Sleep-in
About the Role
As a Mental Health Residential Support Worker, you'll support children and young people living in residential hope who may be experiencing trauma, emotional distress, or mental health challenges. Working within a minimum 2:1 staffing ratio, you'll help create a safe, stable, and nurturing environment where young people can grow and recover.
Your responsibilities will include:
- Building positive, trusting relationships with young people
- Supporting emotional regulation and mental wellbeing
- Encouraging independence, confidence, and personal development
- Supporting daily routines: school runs, appointments, activities, and bedtime
- Keeping accurate daily records (emotions, routines, behaviours, activities, etc.)
- Identifying and reporting safeguarding concerns
- Supporting with personal care and household tasks when needed
- Managing challenging behaviour with patience, empathy, and resilience
What We're Looking For
- A caring, professional, and non-judgemental attitude
- Strong communication and problem-solving skills
- Emotional resilience and the ability to remain calm under pressure
- Good attention to detail when writing notes and reports
- Experience in mental health, social care, or youth work (advantageous xwzovoh but not essential)
- Level 3 Health & Social Care qualification (preferred but not required)
- A valid DBS (we can support your application)
- A driving licence is a bonus due to varied locations
What You'll Gain
- A rewarding role where every day makes a difference
- Experience that strengthens your academic studies and future career
- Competitive hourly pay + mileage reimbursement
- Flexible working patterns to suit your lifestyle or study commitments
- Ongoing training and development to support your professional growth
If you're ready to support young people's mental health and want a role that's both challenging and deeply rewarding, we'd love to hear from you.
IND-HSC