Parts Advisor

Shelbourne Motors is one of Northern Irelands most progressive and award-winning automotive groups. Operating across two state-of-the-art locations, we proudly represent Toyota, Nissan, Kia, Renault, Dacia and Maxus, alongside our AutoSelect used car supermarkets and our expanding Fleet (fleet4u) and Rental (SVRgo) divisions.

In recent years, Shelbourne Motors has undergone a major period of transformation and recognition.

Most recently, we were proudly awarded:

• Dealer Group of the Year 2024 & 2025
• EV Dealer of the Year 2025
• Best Marketing Campaign 2025
• Business Eye Northern Irelands Fastest Growing Family Business
• AM Awards Highly Commended: Best Marketing Strategy

Our success is driven by our people, our ambition, and our long-term Vision: To be the most trusted, customer-centred and sustainable automotive group.Our mission and values place customer experience, innovation, teamwork and zero-emissions leadership at the heart of everything we do. We are now seeking a dedicated, hard working Parts Advisor, proficient in exemplary customer service, to join our team in Portadown.

PARTS ADVISOR

Location: Portadown premises

Hours of work: Monday Friday 8.30am - 5.30pm and alternate Saturday 9.00am - 1.00pm

THE ROLE

As a Parts Advisor, you will provide an excellent service to our internal and external customers on a daily basis and in a timely manner.

The role involves:-

• Selling parts to internal & external customers to achieve to the agreed targets
• Optimising sales opportunities
• Order taking via the telephone, email and face to face
• Order picking
• Carrying out daily / weekly stock checking
• Systematically arranging the parts in the stock room
• Assisting with the pre-picking of parts for service workshop team
• Delivering parts to our trade customers

THE PERSON

The ideal candidate will be an excellent communicator and have a commitment to delivering outstanding customer service. It is essential for the successful candidate to have a valid clean driving licence as you may on occasions be required to deliver parts to our customers.

Preference will be given to applicants with 2-3 years previous experience in a similar role within the motor industry. We may however consider applicants with previous customer facing experience from other industries who have knowledge and interest in vehicle layout, function and location of required parts for service and common repairs. Preference will be given to those applicants with a valid fork lift licence.

If you have what it takes to join a pro-active professional company, and feel that you will be an asset to our company, we would like to hear from you.

To Apply

Online: Upload your CV & submit below

Speak to us in confidence by calling HR Direct Line

Shelbourne Motors Limited is an Equal Opportunities Employer.

Skills:
Driving Licence Customer Service

Benefits:
Employee Social Events Long Service Awards 30 days Annual leave Staff purchase car scheme (after 6 months) Bonus Industry leading performance pay plan

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