Senior Operations Director : Global Hospitality A GBP 200,000 : A GBP 220,000

Location

London (with international travel)

Please note: This role requires candidates with experience in high-volume, multi-site hospitality environments (food halls, premium F and B, or large-scale venues).

We are currently searching for an exceptional Senior Operations Director to lead the owned and operated portfolio of a globally recognised hospitality brand, with London at its core.

This is a pivotal leadership role within a fast‑scaling, high‑profile business known for delivering dynamic, multi‑revenue stream venues across major international cities. The role is not a maintenance position; it focuses on building, shaping, and scaling a global operating model, with a major focus on launching and embedding a flagship London site. It suits a commercially driven, operationally strong leader who thrives in high-volume, fast‑paced environments and operates at executive level.

Key Responsibilities

• Leading performance across all owned operated sites globally
• Overseeing new openings, including a flagship launch
• Implementing strong SOPs, training frameworks, and operational standards
• Driving EBITDA growth, revenue, and overall commercial performance
• Supporting and challenging GM‑level leadership across markets
• Working closely with senior stakeholders across brand, development, finance, and marketing
• Ensuring consistency in guest experience and brand standards
• International travel to maintain quality and performance

The Right Senior Operations Director

• Proven experience at Operations Director / MD level within high-volume, multi-site hospitality
• Strong track record operating across multiple international markets
• Deep operational experience
• Experience in UK, Europe or international markets (would be a big bonus)
• Strong commercial and P&L ownership experience
• Hands‑on, credible leader able to operate strategically
• Comfortable working at board level in a fast-growth environment

This is a rare opportunity to step into a role where you're not just running operations; you're helping define the future operating model of a global brand.

If you're interested, send your CV to Stuart Hills or call 790.

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