Head of Customer Experience & Service Transformation

HEXAGON is seeking a Head of Customer Experience to lead the development of their Complaints and Customer Services. This hybrid role based in South East London requires a professional with a successful track record in managing customer experience services within social housing. The position includes responsibilities for strategic direction, quality service delivery, and improvements based on data insights. HEXAGON offers a supportive work environment, excellent benefits including private medical insurance, and 26 days of annual leave, increasing up to 31 days. #J-18808-Ljbffr