ICTS are recruiting experienced security officers for a full‑time contract with a high‑profile financial institution in Edinburgh. The role requires dedicated professionals who maintain high standards of performance, discipline and appearance. Successful candidates will have a proactive approach to security and will fit into a team that performs to high standards.
Responsibilities
- Managing access control for buildings and car‑parks for employees, visitors and contractors
- Patrolling the buildings, car parks and grounds to deter and detect problems
- Responding to customer requests and queries
- Checking and challenging ID passes with a professional and friendly approach
- Investigating alarm activations
- Front of House duties
- Identifying and reporting Health & Safety issues and carrying out first aid if necessary
- Maintaining records including incident reports using computer‑ and paper‑based systems
This is a permanent role. Hours of work may vary but shifts are normally 12 hours duration, working Monday to Friday day shift. As part of a small team, you will need to be reliable and flexible to support your colleagues.
Essential Qualifications
- Strong customer service skills and experience
- Excellent communication, organisation and interpersonal skills
- The ability to remain calm and professional under pressure
- Experience in a customer‑facing role, ideally in security
- Good IT and administration skills
- Five years' checkable history and references
- To pass a criminal records check (CRC) to the required standards
- An SIA Door Supervision (DS) or Security Guarding (SG) licence
Additional Qualifications
- A First Aid at Work qualification
- An SIA CCTV (PSS) Licence
Benefits
- Full training, uniform and health and safety equipment provided
- Personal Pension Scheme
- Health Insurance Scheme
- Discount shopping platform
- Employee Assistance ProgrammeCycle to Work Scheme
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