Business Partnering Support

Overview

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role

Role: Personal Assistant

About the role:

This role provides dedicated late-day and evening support to the Global CEO, ensuring seamless continuity of the CEO Office across extended working hours.

Working in close partnership with the Lead Executive Assistant, this role is responsible forexecution, responsiveness, and operational excellence during the CEO’s busiest external-facing and global collaboration hours.

The role also plays a critical part in helping the CEO Office stay one step ahead by proactively gathering insights, anticipating needs, and supporting the preparation and coordination of client and stakeholder engagements across multiple time zones.

What you will be doing

Late-Day CEO Support & Execution

• Own CEO support from midday to end-of-day
• Ensure all meetings are prepared and executed seamlessly
• Provide real-time support across dynamic and shifting priorities

CEO Readiness & Briefing Preparation

• Prepare high-quality briefing packs, presentations, and summaries
• Ensure CEO readiness for all engagements
• Synthesise information into clear, concise, decision-ready formats

Data Gathering & Insight Development

• Proactively gather relevant data and insights to support CEO decision-making
• Collate information on stakeholders, engagements, and priorities
• Translate data into actionable insights to inform client and business interactions.

Client Engagement Support & Planning

• Support planning and coordination of client and external engagements
• Assist in shaping agendas, materials, and desired outcomes
• Ensure all interactions are well-prepared, aligned, and impactful

Diary Management & Dynamic Reprioritisation

• Manage and adjust afternoon/evening schedule dynamically
• Triage competing demands across multiple stakeholders and time zones
• Protect CEO focus while ensuring responsiveness to priority matters

Global Stakeholder Coordination

• Coordinate across US, Europe, and APAC stakeholders
• Ensure seamless communication, alignment, and scheduling

Meeting & Event Execution

• Support client meetings, leadership sessions, and events
• Manage logistics, materials, and follow-ups
• Ensure a high-quality, well-orchestrated experience

CEO Office Continuity & Forward Planning

• Partner with Lead EA for seamless handover
• Maintain continuity across the day
• Anticipate upcoming priorities and prepare in advance

Communication & Follow-Up Management

• Draft communications to clients on behalf of the CEO as required
• Track actions, decisions, and follow-ups
• Ensure timely execution and closure of key items

Problem Solving & Issue Resolution

• Resolve conflicts, scheduling issues, and emerging challenges quickly
• Operate with sound judgement and minimal escalation
• Maintain calm and control in a fast-paced environment

Qualifications

• 5+ years PA or business support experience in fast-paced environments
• Ideally advertising agency experience
• Strong organisational, coordination, and prioritisation skills
• Experience supporting C-suite or senior executives
• Strong written communication and presentation skills
• Ability to gather, interpret, and synthesise information effectively
• Advanced proficiency in Microsoft Office and collaboration tools
• The CEO is consistently prepared, informed, and supported through to end of day
• The CEO Office stays one step ahead of priorities, demands, and engagements
• Seamless coordination across time zones and stakeholders
• High-quality preparation and execution of meetings and interactions
• Strong follow-through and momentum on key actions and outcomes

Values

Be Imaginative to push the boundaries of what’s possible

Be always learningand listening to understand

Be actively pro-inclusive and anti-racist across our community, clients and creations

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

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