About the role
As a Technician Specialist, you aren't just a driver—you’re an ambassador, an expert installer, and a mentor. You'll be the person bringing the latest tech and beautiful furniture to life, ensuring our customers get the premium experience they expect, as part of a 2-person delivery crew driving a 7.5-tonne vehicle.
Your day starts at the hub, prepping your 7.5-tonne vehicle with the warehouse team before heading out to make a difference.
Key Responsibilities
- Premium Installation: Expertly installing furniture, white goods, and home cinema systems.
- Customer Ambassadorship: Acting as the face of John Lewis, treating every home with the utmost respect.
- Knowledge Sharing: Coaching your partner on the best installation techniques and customer service flourishes.
- Problem Solving: Handling the "unexpected" with a calm, professional attitude to ensure every delivery is a success.
A Note on the Physicality: This is a hands‑on, high‑energy role. You'll be handling heavy, high‑value items like sofas, mattresses, and appliances.
Essentials skills required:
- Licensing: A valid Manual C1 UK driving licence (max 6 points).
- Qualifications: Valid DCPC and Tachograph Card (must be held by your start date).
- Experience: Proven history of driving 7.5‑tonne vehicles and a background in home installations.
- Communication: A friendly, professional manner—both in person and over the phone.
- Tech‑Savvy: You're comfortable with modern tech and eager to learn about new products.
Desirable skills:
- Experience with integrated appliances or electrical disconnections.
- Skills in TV wall mounting or flat‑pack assembly.
- Knowledge of domestic lighting or cooking appliance replacement.
There are lots of great benefits to working for the John Lewis Partnership, here are just a few:
- Discounts at John Lewis & online (25%) and Waitrose (20%), after 3 months service.
- Flexible working opportunities.
- Equal Parenthood leave.
- Great progression and development opportunities.
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