Accounts Receivable Support Officer

Job description / Responsibilities:

• Process customer and third party transactions in accordance with Shared Services policies and procedures while adhering to defined timescales.
• Performance of debt collection activities in accordance with Shared Services policies and procedure while adhering to defined timescales and targets.
• Monitor customer and suspense accounts to ensure the debtors’ ledger is an accurate reflection of outstanding debt.
• Assist in the resolution of escalated issues coming from the Income Shared Services Centre.
• Review income reports to identify discrepancies and variances in employee pay, ensuring correction prior to income processing.
• Communicate system related issues to Income Team Leader.
• Process and audit transactions and data entry, ensuring that the FPL system is adequately maintained to ensure accurate income processing.
• Provide administration support to Income Shared Service Centre by ensuring that income operations are maintained in an effective up to date and accurate manner.
• Provide customer service to employees and all levels of staff by receiving and responding to questions regarding systems, policy and procedures

Requirements:

• Previous experience in financial services or a similar role ESSENTIAL
• Strong attention to detail and accuracy in data entry
• Excellent organizational and time management skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills

Location:

Omagh

Hours of Work:

9 AM - 5 PM Monday - Friday

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