As a Lead Business Analyst, you will play a key role within the Digital team at Thames Water, supporting the delivery of digital transformation initiatives across a portfolio of projects.
This role contributes to Thames Water’s digital transformation by managing the ideation, analysis, and implementation lifecycle of digital initiatives, while leading and developing a team of Business Analysts. You will collaborate across the organisation to ensure effective delivery, high-quality analysis, and continuous improvement in ways of working.
What you’ll be doing as a Lead Business Analyst
- Build and maintain strong stakeholder relationships, influencing and communicating effectively across all levels of the organisation.
- Champion the Business Analysis function, promoting its value, vision, and strategic direction.
- Manage the allocation and utilisation of Business Analysts across initiatives, ensuring optimal resourcing and alignment with skills and development goals.
- Take ownership of early-stage requirements through structured processes such as Stage Gate requests.
- Provide leadership and management to a team of Business Analysts, including coaching, mentoring, and performance feedback.
- Adopt a strategic approach to business analysis, focusing on complex solutions and identifying new opportunities for value creation.
- Support stakeholders in visualising outcomes, prioritising work, and delivering minimum viable products (MVP).
- Support Digital transformation objectives, including improvements to processes, adoption of new ways of working, and capability development.
- Lead continuous improvement initiatives within the Business Analysis practice, including adoption of Agile principles and cultural change.
Base location – Hybrid – Clearwater Court, Reading.
Working pattern – 36 hours Monday to Friday.
What you should bring to the role
- Extensive experience working in a Digital Business Analysis environment.
- Experience managing portfolios of initiatives and early-stage demand (e.g., 'Front Door' requests).
- Proven experience leading and managing teams, with the ability to coach and mentor others.
- Strong stakeholder management skills with the ability to influence and build relationships.
- Ability to communicate complex business and technical concepts clearly and effectively.
- Strong customer-focused mindset with the ability to manage expectations and priorities.
- Experience directing business analysis activities, including requirements elicitation and problem‑solving.
- Strong organisational skills with the ability to manage multiple priorities effectively.
Technical experience and skills
- Strong knowledge and application of Business Analysis methodologies and practices.
- Ability to work across a range of delivery methodologies, including Agile and Waterfall.
- Experience supporting portfolio prioritisation, planning, and delivery tracking.
- Ability to produce high‑quality documentation and analysis outputs aligned to business objectives.
Desirable qualifications and experience
- Proactive and adaptable approach, with the ability to work independently and manage varied workloads.
- Deep expertise in Business Analysis practices and frameworks.
- Understanding of the water industry, including regulatory and operational considerations.
- Experience working across both large and small project teams.
Desirable technical skills and qualifications
- BCS Diploma or equivalent qualification in Business Analysis.
- Experience or certification in DevOps tools, processes, and methodologies.
- Management or leadership qualification.
- Degree‑level qualification in Information Technology or a related field.
- Experience working within a Digital Cyber Security Portfolio, including supporting security‑focused initiatives, understanding cyber risk, and collaborating with security architecture, operations, and governance teams.
What’s in it for you?
- Competitive salary from £65,000 to £80,000 per annum.
- Annual Leave: 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
- Car Allowance.
- Performance‑related pay plan directly linked to company performance measures and targets.
- Generous Pension Scheme through AON.
- Private Medical Health Care.
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
#J-18808-Ljbffr