Overview
The Alliance is leading the way in digital communities for product marketing, sales enablement, product-led growth, AI, customer success, and CMOs. With 70,000+ professionals across our communities and a constant stream of events, memberships, and learning products, we help individuals and teams grow faster in their careers. We’re ambitious, we move quickly, and we’re still early in the journey — which means real ownership, fast progression, and the opportunity to shape how our platform evolves.
The Role
This is a client-facing, fast-paced role at the heart of our sponsorship business. As an Associate Account Manager, you’ll work closely with our sponsorship sales team to deliver standout experiences for our partners, across global events, VIP dinners, 1-2-1 meetings, and digital sponsorship campaigns.
You’ll be the bridge between what we sell and what we deliver. That means owning sponsor relationships, ensuring flawless execution, and helping clients see real value from their investment.
This role isn’t just about delivery, it’s about energy, presence, and ownership. You’ll be on-site at events, building relationships face-to-face, making things happen in real time, and representing The Alliance with confidence.
What You’ll Do
- Client success & delivery: Ensure sponsors get what they signed up for across events, dinners, and digital campaigns, and that it lands well
- Event execution (global): Be on-site at events, managing sponsors, handling logistics, and making sure everything runs smoothly
- Sponsor relationships: Build strong, trusted relationships with clients, from onboarding through to delivery and beyond
- Sales collaboration: Work closely with the sponsorship sales team to align on client goals, expectations, and opportunities
- Performance & reporting: Track results, share performance insights, and help demonstrate ROI to clients
- Account growth: Spot upsell and expansion opportunities and bring them back to the sales team
- Operational excellence: Stay organized across multiple accounts, timelines, and deliverables, using tools and automation to stay efficient
What Success Looks Like
You’ll be measured on a mix of delivery, client satisfaction, and growth:
- Strong execution across events, digital campaigns, and client deliverables
- High client satisfaction and clear demonstration of value
- Consistent client check-ins and relationship building (QBR-style conversations)
- Identifying and contributing to account expansion opportunities
- Smooth onboarding and clear alignment on client goals from day one
Previous Experience
- You have some experience in B2B account management, client success, or events
- You’re confident, personable, and love being in front of clients (especially in-person)
- You bring energy, you’re someone people enjoy working with and remember after meeting
- You’re highly organised and can juggle multiple projects without dropping the ball
- You’re proactive, you don’t wait to be told what to do
- You’re excited by travel and being on-site at global events
Compensation
£30,000-£35,000 Base salary based on experience
Core Benefits
- Enhanced paid holiday: 34 days including UK Bank holidays and a day off on your birthday
- Private Medical & Dental
- Life Insurance: 4 x salary
- Early bird or night owl? Our flexible hours policy allows you to structure your work for when you\'re most productive
- Extensive tech gear kit
Wellbeing Benefits
- On-demand paid therapy, coaching & mental fitness via Oliva
- Discounted wellness classes & gym memberships
- Cycle to work & Workplace Nursery schemes
- Corporate Discounts via Perksatwork
- Monthly Flexible Allowance via the thanksBen platform
Learning & Development
- Personal L&D budget (£500 annually in year 1 - scaling year on year up to £3000+)
- Volunteer & L&D Days: 1 paid day per quarter for either L&D or Volunteer activities
Community and Inclusion
We are committed to creating a workplace that is free from discrimination and bias, and where everyone has equal opportunities to succeed and contribute. We acknowledge that our work here is never done - and we promise to continue striving for inclusivity every day.
If you’re worried you don’t quite hit all the requirements we’ve listed, don’t let that hold you back from submitting your application! Unique backgrounds, experiences, and perspectives are essential for our ability to innovate and grow, so if you think you’d be a great fit then we’d love to hear from you.
We are The Alliance - in more ways than one.
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