About The Caravan Shop
The Caravan Shop is a lively neighbourhood bar & eatery in Glasgow, celebrating bold, seasonal cooking, thoughtful & creative drinks programme, and relaxed but polished hospitality. Known for its welcoming atmosphere and generous approach to drinking & dining, The Caravan Shop is a place where guests come to feel looked after and where teams are proud of what they serve.
We are proud to be part of the Cultar Restaurant Group, a collective of progressive, quality‑driven restaurants across Glasgow, committed to developing talent and nurturing long‑term careers in hospitality.
The Role
We are looking for an experienced and enthusiastic Supervisorto join our front‑of‑house team. This is a hands‑on role for a natural host with a genuine passion for great service, food, and drink, who leads from the floor and sets the tone for each service.
As Supervisor, you will play a key role in delivering warm, confident hospitality while supporting the management team in day‑to‑day operations.
Key Responsibilities
- Support and supervise daily front‑of‑house service, ensuring consistently high standards.
- Lead by example on the floor, delivering friendly, knowledgeable, and attentive service.
- Motivate, support, and mentor servers and hosts to build a positive team environment.
- Share enthusiasm for the menu, food, and drinks with both guests and the team.
- Assist with pre‑shift briefings and help develop product knowledge across the floor.
- Handle guest enquiries and feedback professionally and confidently.
- Maintain high standards of cleanliness, organisation, and atmosphere throughout service.
- Assist with reservations, floor management, and opening/closing procedures as required.
About You
- Has experience in a quality hospitality environment, ideally in a supervisory role.
- Has a genuine passion for hospitality, food, and drink, and enjoys engaging with guests.
- Leads confidently with a calm, positive, and supportive approach.
- Communicates clearly and works well as part of a close‑knit team.
- Has an interest in wine and drinks (wine knowledge or training is preferable but not essential).
- Thrives in a fast‑paced environment and remains composed under pressure.
- Is flexible with availability, including evenings and weekends.
Pay & Benefits
- Starting hourly rate of £13.25+ share of TRONC from service charge
- Staff meals on shift
- Daily family meal
- Generous employee dining discounts across Cultar Restaurant Group venue
- Staff uniform provided
- Workplace Pension Scheme (eligible employees)
- Employee Assistance Programme (EAP) with confidential support
- Mental Health First Aiders available in every venue
- Clear opportunities for progression within the group
About Cultar Restaurant Group
Cultar Restaurant Group is home to some of Glasgow’s most respected restaurants, including Cail Bruich (Michelin‑starred), Brett, The Caravan Shop, and The Clarence. We are passionate about developing people, promoting from within, and creating supportive, inclusive, and ambitious teams.
How to Apply
If you’re passionate about service, food, and drink and ready to take the next step in your hospitality career, we’d love to hear from you.
Apply now and, if suitable, we’ll be in touch to arrange an interview.
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