Warehouse Operations Specialist
Location: Westford, MA, Onsite
Estimated Compensation Range: Base salary of $55,000 - $65,000, eligible for overtime and discretionary annual bonus
Peak Scientific is a leading nitrogen generator manufacturer and global expert in high-performance nitrogen gas generator and hydrogen gas generator systems for LC-MS, GC, GC-MS and other applications used in laboratories around the world. Putting our customers first is at the heart of everything we do, which is why we help lower operational costs, reduce environmental impact and remove the uncertainty and inconvenience of traditional recurring gas supply with an in-house gas generation solution from Peak Scientific.
Job Overview
The Warehouse Operations Specialist is a key member of the operations team ensuring inventory accuracy through timely processing of materials and equipment in and out of the Westford, MA Peak facility, and conducting regular cycle counts. Additionally, as an integral member of the operation you will ensure that all parts and equipment are stored safely and securely to prevent product damage and/or injury.
Responsibilities
- Ensure shipments arrive to customer site on time & update ERP/CRM system with tracking number.
- Coordinate with service schedulers on shipment needs & deadlines to confirm addresses, as necessary, and timely delivery.
- Participate in day-to-day operations of the warehouse area, including but not limited to picking and packing, shipping/receiving, order processing and fulfilment.
- Unload and verify deliveries, ensuring that shipping info and proper count is accurate, recording damage prior to accepting, ensuring paperwork is detailed and complete, receiving goods into stock in ERP/CRM and rotate stock when shelving kits.
- Identify and assemble service kits and complete production orders to fulfil service and spare parts orders, as needed.
- Utilize ERP/CRM to ensure all shipments, both incoming and outgoing, are properly recorded and maintained to provide accurate count of company stock.
- Preparation of all required shipping documentation including freight and international shipments and return shipments.
- Undertake stock counts and checks as and when required by your manager.
- Off-loading and loading of deliveries and stock movement by hand or using forklift.
- Maintain organization and cleanliness of warehouse.
Skills and Qualifications
- Working knowledge of fundamental inventory practices and processes.
- Prior exposure to data entry and core ERP/CRM systems.
- Experience using associated warehouse equipment, including pallet jacks, dollies, forklift, etc.
- Excellent time management and organizational skills.
- Sense of urgency with a high attention to detail and the ability to properly prioritize tasks.
- Ability to communicate verbally formally and professionally and/or through e-mail.
- Excellent interpersonal, organizational, and follow-up skills required.
- A forklift driver's certification preferred.
- Physical stamina and ability to lift 25 pounds.
- Ability to work independently demonstrating initiative.
- Be an advocate for safety and safe work practices.
- Skilled in Microsoft Office suite, and associated software applications.
Benefits
- Competitive compensation
- 20-25 days of PTO depending on length of service
- Medical, dental, and vision insurance
- 401(k) with an employer match
- Short-term disability insurance and basic life insurance
- A focus on growth and development opportunities
- Employee Assistance Program
Living by the Peak Values
- Put Customer First, keep customer needs at the heart of every decision and action.
- Be Innovative, always curious and open to new ideas and better ways of doing things.
- Stay Agile, be responsive and make timely, considered and well-informed decisions taking accountability for the outcomes.
- Always Respectful, kind and supportive, always look for the best in each other and strive to help one another do a better job.
- Show Pride & Passion, be proud about what we do and enjoy our work.
Peak Scientific is an equal opportunity employer and does not discriminate on the basis of race, color, religion or creed, national or ethnic origin, gender, sexual orientation, genetic background, age, disability, military service, or any category protected under applicable law in its hiring, employment or other programs and activities.
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