Administrator

About The Role

Administrator – Street Lighting

Swavesey Depot | Office-based | Cambridgeshire

We’re looking for an enthusiastic Administrator to join our Street Lighting contract, supporting a busy, high‑impact team working in partnership with Cambridgeshire County Council. This is far more than a standard admin role. You’ll be at the heart of the operation – supporting managers, working closely with the project team, and acting as a key point of contact for the public and our client.

What you'll be doing

Working as one of two administrators on the contract, you’ll cover a wide range of responsibilities, with a focus on either Maintenance Support or Business Support, depending on the role offered. You’ll work closely with both the Asset Manager and Business Manager and play a vital role in keeping the contract running smoothly.

Your Role Will Include

• Providing first‑class customer service to members of the public via phone and email
• Handling calls, record keeping, planning and general project administration
• Acting as front of house for office visitors
• Raising, monitoring and managing fault tickets
• Supporting insurance claims where assets have been damaged
• Maintaining accurate inventories and system records
• Supporting managers with day‑to‑day project activities

Who we're looking for

We’re looking for someone who brings energy, accuracy and a positive attitude.

Essential

• Experience in an office administration role
• Confident using MS Office
• Strong customer service skills, ideally dealing with the public
• Highly organized, accurate and detail‑focused
• A proactive approach with a genuine willingness to learn

Desirable

• Experience with databases or mapping systems
• Background in street lighting, highways or a similar industry
• Experience supporting training and competence compliance

Benefits

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more

About Us

Balfour Beatty Living Places works in long‑term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.

Diversity and inclusion

As a Disability Confident Employer, we are committed to working with people who have disabilities and long‑term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Balfour Beatty is a Gold Award holder in the Ministry of Defence ‘Employer Recognition Scheme’ and actively encourage applications from Armed Forces personnel, veterans and reservists.

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com.

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