Company: Shillito Group
Location: Leeds
Posted: May 9th, 2026
This is a newly created role.
There isn't a fixed blueprint, but there is a clear objective.
Improve clients experience, end to end.
You will work closely with senior leadership to identify where client journeys fall short, challenge existing processes, and drive improvements that lead to better outcomes.
This role sits across operations, change, and client experience...
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