We are looking for a Account Director for a leading UCaaS provider. You will be responsible for overseeing and managing strategic relationships with their most significant channel customers. Your primary focus will be on building and maintaining strong partnerships, ensuring client satisfaction, and driving growth opportunities for the company. You will collaborate closely with cross-functional teams, such as product sales, marketing, and customer success, to deliver exceptional value and ensure the long-term success of their clients and their organization.
Experience:
- Minimum of 5 years of experience in a similar role, with a proven track record of successfully managing large accounts and driving revenue growth to over-achieve
- Experience with UCaaS or CCaaS
- Team player - You have demonstrated ability to cultivate a positive organizational culture conducive to innovation and collaboration.
- Budget/forecast management - You have a track record of setting and achieving financial and operational targets in a global account management role.
- Strategic Insight - You have strategic thinking and problem-solving capabilities, capable of navigating complex business landscapes.
- Soft Skills - You have proven experience in integrating and leading diverse engineering teams following mergers and acquisitions.
- Positive Vibes - Your energy and optimism are radiant. It's impossible not to be inspired by your behaviours
- Ability to travel - You will be asked to travel domestically and internationally.