Personal Shopper

The company

Ellidore specialises in combining Lifestyle Management, Travel, Fashion, Events and Tickets & Access to offer a uniquely personalised and discreet luxury experience through our exclusive & limited membership.

Our membership offers a modern, contemporary service built upon experience. Unique to Ellidore, your membership provides you with specialists in all of our offered services. Your team works subtly to ensure your life operates with beautiful simplicity.

Our membership is limited year on year, to ensure we maintain the pro-active, personable service you desire. An Ellidore membership makes the world your playground so you can live wild and free.

The role : Personal Shopper

As a Personal Shopper, you will be expected to manage and build on your portfolio of clients to drive the sales of luxury goods.

You will be responsible for curating personalised product selections, building strong client relationships. The role relies heavily on teamwork, processes, organisation, and determination. This position may require frequent international travel when necessary.

We are looking for someone who has :

- More than 2 years’ experience within the luxury industry.

- Well-established network of contacts within the luxury fashion sector.

- A keen eye for style, trends, and brand positioning.

- Strong skills in creating cohesive and visually appealing styling edits are required.

- Exceptional organisational skills and the ability to thrive under pressure.

- A flexible and adaptable approach to evolving processes and changes.

- A strategic mindset, focusing on efficiency and effectiveness.

- A meticulous commitment to understanding and enhancing the client experience.

- The ability to provide expert guidance across all product categories.

- A collaborative team spirit and a proactive approach.

- A results-driven mindset, motivated by growth and consistently exceeding targets.

- Aligned with our company values*

- Multilingual skills are a plus, particularly in French, Italian, Arabic, or Mandarin.

You are confident in:

- Social media platforms

- G suite

- Creating edits / Styling

- Client facing

- Your IT skills

You will :

- Build and nurture long-term relationships with high-net-worth clients, ensuring exceptional service and loyalty.

- Stay ahead of industry trends to provide expert styling and product recommendations.

- Curate and source exclusive products tailored to individual client preferences.

- Work collaboratively with internal teams to enhance the overall client experience.

-Explore strategies to re-engage dormant clients and attract new ones.

- Proactively drive sales growth by identifying opportunities within your client base.

- Utilise social media and digital tools to engage with clients and expand your network.

- Negotiate commissions and introduce partnership opportunities to the business.

- Be responsible for meeting your monthly sales targets & KPIs.

The offer :

- Salary - £30,000 - £35,000 per annum – 6 month probation

- Commission & bonus structure

- Basis: Full time

Benefits…

- Unlimited Paid Holiday Days

- Flexible working opportunities

- Happl Benefits Package

- Development & training allowance

- Allowance towards work transport options - bike, electric scooter

VALUES…

1.NO ONE IS BIGGER THAN THE TEAM

Regardless of job title or role, there is no job too small, or big for anyone. We are one team driving towards the same goal. Being the very best company we can be. No egos.

2. CREATIVITY, DREAMS AND IMAGINATION

There is no such thing as a bad idea. Dream big, and think outside of the box. Your ideas define our future.

3. LOYALTY AND TRUST

Loyal to the Company at all times. Integrity in everything you do. Trust the team around you and believe in our common end goal. Creating an environment where we have a reputation for integrity and trust to uphold.

4. STRIVE FOR EXCELLENCE

Never accept mediocrity. Incentivizing staff to set their own high standards. Pursuit of excellence. Keep pushing the boundaries in personal service. Keep improving. Never stop learning. Driving the business forward.

5. HAVING FUN. ENJOY YOURSELF

Enjoy what you do, or don’t do it. Be excited to work. Self-motivation. The more you put in the more you get out. Pleasurable working environment.

6. INDIVIDUALITY IS ENCOURAGED

A diverse team creates diverse ideas. Cognitive diversity.

7. NEVER LEAVE A TEAM MEMBER BEHIND

If someone is working late, never leave them to finish alone, stay and help. We work as a team.