Company: Crucible
Location: London
Posted: May 10th, 2026
Account & Operations Manager - £35k
Open to full & part time
Crucible is a digital agency based in London, focused on the property and construction sector. We deliver WordPress builds, ongoing website support, and performance marketing.
We're looking for an Account Manager to own relationships across the business. You'll be
the glue between clients and our delivery team, keeping projects moving, clients engaged, and the
work exciting.
Day to Day Your time will be split between client calls, responding to emails, and managing an
active backlog of support and improvement work.
You'll proactively identify opportunities to improve clients' websites, pitch those ideas back to
clients, and brief them through to our development team for delivery.
Some content changes you'll handle directly yourself, no dev knowledge needed. On larger projects, you'll be involved from design through to QA, keeping the client informed and enthusiastic throughout.
The goal is simple: make working with Crucible an enjoyable experience.
What We're Looking For: