Housing Officer

Choice Housing is one of Northern Irelands leading housing associations, we employ over 500 people with a 50-year legacy of enriching lives through the provision of safe, high quality, and affordable homes. We manage over 14,000 homes and support around 40,000 tenants, delivering a wide range of housing solutions including general needs, sheltered housing, support accommodation, and homes for families with complex needs.

Housing Officer

37 hours

Salary Scale:£32,913 £42,964pa

Job Reference:HO

Choice is seeking to recruit a Housing Officer to provide an efficient, responsive and excellent customer focused Housing Management Service to its customers. To be successful, you will need to have comprehensive knowledge and experience of delivering housing management services and have a proven track record of successfully managing Arrears, Allocations, Voids and Anti-Social Behaviour.

Essential criteria:-

• CIH Level 4 + 2 years relevant housing management or tenancy management experience (as set out in the job description) with a social landlord or local authority

ORDegree in any discipline + 2 years relevant housing management or tenancy management experience (as set out in the job description) with a social landlord or local authority

OR3 years experience as a Housing Officer (or equivalent) within the last 5 years

AND (applicable to all)

• Working knowledge of the rules of the Housing Selection Scheme; to include allocation of properties, assessment of transfer applications, assignments, mutual exchanges etc.
• Experience of Microsoft Office programmes including Excel and Word
• Must have UK full driving licence and have vehicle available for daily business use

Our employees have access to a range of benefits:-

• 22 days annual leave plus an additional 5 days after 5 years service, and 12 public holidays,
• Flexible working hours including up to 2 days flexi leave per month,
• Hybrid working,
• Essential car user allowance,
• 6% pension contribution,
• Paid maternity and paternity leave,
• Death in service benefit x3 annual salary,
• Bereavement leave,
• Learning and Development opportunities to include paid courses relevant to your role,
• Health cash plan to include a range of benefits including dental, optical and medical treatments, specialist consultations, diagnostic tests and scans, complementary & alternative therapies and yearly health screening.

Choice Housing is a Family Friendly & Equality and Diversity Award Winning organisation.

Further information including the job description, personal specification and further benefits can be found on the link when clicking apply!

Completed application forms should be returned by 5pm, Tuesday 19th May 2026.

Please note, the Association reserves the right to create a reserve list following the interview process.

NB: The panel may enhance the criteria in order to facilitate short-listing of the post.

Choice Housing Ireland Limited is an Equal Opportunities Employer

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