THE ROLE
The Head of Logistics is accountable for the end‑to‑end logistics and inventory strategy across multiple geographies, ensuring the efficient, cost‑effective, and compliant movement and control of goods from production through to customer delivery.
The role owns 3PL performance, inventory integrity and last‑mile delivery, while providing leadership to the Stock Control function to ensure robust governance, accurate reporting and financial alignment. This includes full accountability for stock visibility across ERP systems and distribution networks, ensuring strong controls, traceability and alignment with COGS. Working in close partnership with the COFO, Operations Director, Head of Finance, Unit Manager, Technical Director and wider Supply Chain teams, the role ensures logistics and inventory operations are scalable, aligned to demand and support both customer service and business growth.
WHAT YOU'LL BE DOING
- Own logistics and inventory performance across UK, EU and USA operations, ensuring service, cost and efficiency targets are met
- Lead and develop 3PL partnerships, driving strong KPI performance, cost control and continuous improvement
- Own inventory integrity and control, ensuring accurate stock, robust governance and alignment with financial reporting and COGS
- Provide leadership to the Stock Control function, setting standards, accountability and continuous improvement of processes and systems
- Ensure optimal stock availability and effective distribution across all regions aligned to demand forecasts
- Own last‑mile delivery performance and customer experience
- Lead logistics network planning, including capacity, storage and future scalability
- Drive continuous improvement and optimisation of systems (e.g. ERP) and processes to support growth
- Ensure compliance with all customs, regulatory and audit requirements, including full stock traceability
- Deliver clear performance reporting and insight to support operational and strategic decision‑making
- Partner cross‑functionally to align logistics and inventory with wider business objectives, including ESG and B‑Corp commitments
- Work closely with the Unit Management team to improve efficiency and embed best practices at our managed sites
- Manage and develop a team of inventory and logistics professionals
WHO YOU ARE
To be successful in this role you will need the following skills, knowledge and experience:
- Proven experience leading logistics and 3PL relationships, ideally within consumer goods, wellness or food sectors
- Strong understanding of international logistics operations including customs, inventory transfers and last‑mile delivery
- Highly organised and able to manage multiple priorities across regions and partners
- Proficient in analysing cost and service data, with a continuous improvement mindset
- Comfortable negotiating contracts, monitoring performance metrics and resolving operational issues
- A proactive and hands‑on approach to supporting the team – willing to step into operational tasks when needed
- Familiarity with ERP systems, logistics platforms and retailer systems
- Strong communication skills and a collaborative attitude, with the ability to work effectively across departments and with external partners
- Experience managing a team and developing less experienced team members
- Experience managing and controlling inventory to improve accuracy and reduce shrinkage
As an equal‑opportunity employer we are committed to an inclusive and diverse workplace culture, where we are brave, connected and intentional and lead with integrity in all we do.
Location: Lewes, East Sussex. This role is full‑time and requires working at our offices. While most of our roles are advertised as full‑time, we are happy to discuss a part‑time set‑up where appropriate.
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