People Governance and Accountability Senior Manager
Cardiff, London or Remote (UK)
People Governance & Accountability team
The team owns the end‑to‑end design and operation of Monzo’s accountability and people governance frameworks globally. We ensure the approach stands up to internal and external scrutiny and works effectively in practice.
What you’ll be doing
This role blends people and governance expertise, regulatory knowledge, operational ownership and systems thinking.
- Manage the day‑to‑day delivery of our accountability regimes (SMCR and IAF/SEAR), ensuring key processes, controls, timelines and outputs are delivered to a high standard.
- Run business‑as‑usual activities across fit and proper assessments, certification, accountability processes (applications and mapping), governance documentation and regulatory reporting.
- Coordinate day‑to‑day work across the team, ensuring priorities are clear and delivery stays on track.
- Act as a trusted subject matter expert on accountability and people governance, supporting stakeholders to navigate complexity and make thoughtful, risk‑based decisions.
- Build and evolve our broader people governance framework, including how we manage people‑related risk, controls, decision‑making and organisational change.
- Identify and deliver improvements to processes, controls and tooling, making our frameworks more efficient, scalable and easier to use.
- Partner closely with teams across People, Legal, Compliance, Risk & Controls, Company Secretariat, our Board and the wider business to land decisions and keep work moving.
- Support audit, assurance and regulatory engagement with high‑quality evidence, papers, reporting and process management.
- Use data and insight to spot themes, identify risks, prioritise improvements and shape the team’s operational roadmap.
- Work closely with the People Governance & Accountability Lead on higher‑risk issues, strategic changes and the continued evolution of our global frameworks.
What you’ll own
Operational ownership
Own the day‑to‑day running of people governance and accountability at Monzo, ensuring core frameworks operate effectively, deadlines are met, outputs are of high quality and work is delivered with consistency and control.
Identify smarter ways to do things, improving processes, controls and tooling. That could mean automating manual work, evolving governance cadences, or building more efficient and scalable workflows that reduce risk and friction.
Work closely with a wide range of stakeholders to ensure people governance and accountability requirements are clear, practical and implemented effectively across the business.
Risk and judgement
Apply thoughtful, risk‑based judgement to support pragmatic decision‑making, balancing pace, control, consistency and business needs.
Insight and prioritisation
Use data, reporting and feedback to identify themes, spot risks and prioritise where the team should focus, helping shape how the function continues to evolve.
- Strong experience in a regulated environment, ideally in governance, compliance, risk or legal.
- Hands‑on experience of SMCR in a UK dual‑regulated (FCA/PRA) firm, and familiarity with IAF/SEAR or other accountability regimes.
- Ability to translate regulatory or policy requirements into clear, practical processes, training and guidance.
- Experience planning and leading projects from end to end, driving delivery and keeping work on track.
- Collaborative and thoughtful in working style, adept at bringing together different stakeholders to solve problems.
- Strong communicator, whether writing governance papers, improving processes or discussing nuanced decisions.
- Comfortable building relationships with senior stakeholders and presenting to senior forums.
- Comfortable working independently, adapting to changing priorities and focusing quickly on high‑risk areas when needed.
- Enjoy building and improving ways of working, spotting gaps, bringing structure and creating more effective, reliable processes.
- Use data and judgement together, confident in making pragmatic recommendations when there isn’t a perfect answer.
- Thrives in a fast‑moving environment where balancing control, pace and practicality is required.
What’s in it for you
- £85,000 base salary plus incentive awards tied to performance.
- Flexible working hours with trust to work the required time.
- £1,000 annual learning budget for books, training courses and conferences.
- Remote work supported; MacBook provided and extra support for home‑office setup.
Equal opportunities
Diversity and inclusion are a priority. We consider all applicants without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We do not require full birth names at the application stage.
#J-18808-Ljbffr