Overview
Transport Team Leader - PM 22:00pm - 06:00am
Stead House Darlington
Job Purpose: To lead a nominated team within the Transport function of the DC and ensure all processes within that function are carried out to the specified standards required, in a safe manner, ensuring operational efficiencies are identified and maximised. This includes ensuring deliveries to our retail outlets on time & in full and ensuring maximum opportunity for sales.
Core Accountabilities
- Take full responsibility of the daily transport operation and manage any ad-hoc requests to meet business requirements.
- Be flexible in your role including occasional extra hours and being part of an on call rota at weekends.
- Motivate, coach and develop a team of colleagues in order that they are able to carry out their duties in a knowledgeable, efficient and safe manner.
- Take ownership and monitor all people management issues for permanent staff within their area of responsibility, liaising with HR to ensure a fair and consistent approach in accordance with company policies.
- Take responsibility for the weekly performance of the site with regards to: Compliance / H&S - vehicle maintenance / DPRAs; Delivery performance / People; Cost, KPI performance & Shrinkage.
- Provide the Transport Manager with a weekly report on the status of the above tasks.
- Continuously review and develop specified processes within their area of responsibility, working closely with the driver management team, planning team & DC operational teams linking into the transport dept.
- Provide store operations with a comprehensive and reliable service, optimising in-store availability via the transport function.
- Relay any concerns around delivery points to the DPRA Manager to ensure all H&S concerns are dealt with and actioned accordingly.
- Collaborate fully with other Team Leaders & their teams to support the overall performance of a shift.
- Provide an effective and seamless shift handover to the oncoming team.
- Provide the Transport Manager with timely updates on progress within their area of responsibility and raise and resolve areas of concern.
- Positively contribute to ensuring a site culture which demonstrates the Company values.
- Deliver objectives and targets set by the Transport Manager through your PDR. Understand company values and demonstrate improvement in key areas.
Main Contacts
- Transport Manager & their immediate line manager
- Team Leaders coming onto shift including operational Team Leaders
- DC Shift Managers & Head Office Teams
- Warehouse functions
- HR
- Colleagues from other DCs
- Store Ops
Band Descriptors
- Size of challenge and level of complexity
- Breadth and scope of responsibility
- Degree of impact and influence on decisions
- An awareness of activities of other jobs and departments with the ability to appreciate what other departments do and how this affects their own role.
- Required to plan and organise own work, within own parameters.
- Ability to persuade and influence peers and team members within own remit.
- Work appropriately to resolve customer issues.
- Has a reasonable degree of specialist knowledge within Transport and the wider DC.
- Ability to instruct and coordinate individuals.
- Probes and listens carefully, presents information in a clear and appropriate style making technical information clear.
- Some discretion to make decisions within normal working parameters and company policy.
- Aware of profitability needs within own area with an understanding of key performance indicators and ability to interpret into own working environment.
Benefits
- 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
- 2 staff discount codes for yourself and a family member or friend
- 30% discount on Superdrug Own Brand Products both in store and online
- Company pension matching and bonus
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
- We are part of A.S. Watson Group, the world\'s largest international health and beauty retailer with over 15,700 stores in 25 markets
- Unrivalled Learning and Development programmes
Hours: 40 Hours per week
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