Associate Infrastructure Engineer - Networks

Associate Networks Infrastructure Engineer

Permanent

Grade B - £28,598 - £34,434

Working 36.50 hours per week

Job Overview

An excellent chance awaits an enthusiastic individual to become an Associate Infrastructure Engineer – Networks and work with a team of Network Professionals. This opportunity provides exposure to a vast WAN that covers more than 200 sites and uses advanced network technologies from renowned vendors such as Cisco, Checkpoint, F5, and Smoothwall. With over 10,000 users, our infrastructure is critical to support the essential services provided to over a million citizens in the city. Your role would be to support this infrastructure and ensure that it operates smoothly.

What you will do

• Provide technical assistance to the customer base.
• Provide Tier 1 support for the day‑to‑day running of the Network, Internet Services, Load‑balancing and Firewall Services.
• Participate in the installation of new sites, from site survey to go‑live.
• Raise requests to order and cease circuits.
• Co‑ordinate delivery of new circuits and installations with third‑party suppliers.
• Maintain records related to Network topology.
• Assist in the coordination and delivery of operational changes.
• Troubleshoot technical problems, challenges and complexities that exist within the network.
• Configure, Install, Maintain and update Cisco Access Points, Routers and switches.
• Monitor the network using our system monitoring/reporting tool, Solarwinds.

Benefits

• An environment that values curiosity, autonomy and working in the open.
• An engaged and supportive leadership with a clear vision.
• Training and development opportunities to help you progress and be the best you can be.
• An inclusive workplace committed to reflecting the public we serve.
• A benefit package designed to promote a great work/life balance.
• Exposure to all digital and technology teams and services areas across the council.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements before any employment offer can be confirmed.

Birmingham City Council is committed to safeguarding and promoting the welfare of our citizens and expects all staff and volunteers to share this commitment. You may review our Corporate Safeguarding Policy.

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