Customer Service Team Leader: Lead, Coach & Drive Quality
Company: South 11
Location:
Posted: May 10th, 2026
South 11 is seeking a Customer Service Team Leader to drive operational excellence within the customer service team. In this role based in Birchwood, you will lead and develop a high-performing team while ensuring compliance and governance are consistently met. Key responsibilities include managing team performance, providing hands-on support during peak times, and shaping team culture. This opportunity promises structured onboarding and a collaborative work environment that values high standards and continuous improvement.
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