Our client is a specialist tour operator located in Leeds and they are seeking a Customer Service and Operations Executive to join their team. The role is Monday to Friday and office-based with a salary of up to 30,000 dependent on experience.
Customer Service and Operations Executive duties:
- Respond to customer enquiries via phone, email and post
- Manage bookings using the internal reservation system
- Coordinate supplier payments and support reporting
- Handle outgoing sales calls when appropriate
- Provide general administrative and office support
Customer Service and Operations Executive skills required:
- Excellent written and verbal communication skills
- Strong organisational skills with high attention to detail
- Proficient in Microsoft Office and Excel
- Able to promote and sell holidays
- Ability to multi-task and work well under pressure
- Travel industry experience preferred but not essential
Additional information:
- Salary up to 30,000
- 25 days annual leave + bank holidays
- Pension scheme
- Exclusive holiday discounts for you, friends and family
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