Account Manager (Marine)
Location: Home-based ideally in North England or Scotland
Contract: Permanent
Department: Sales
A leading engineering services provider within the marine and power sectors is seeking an experienced Account Manager to strengthen their commercial team. This role is perfect for a relationship‑driven sales professional with strong marine or offshore experience who can confidently engage with vessel operators, engineers, and technical stakeholders.
About the Role
As an Account Manager, you will be responsible for maximising revenue from existing customers across a Northern UK territory and supporting the development of new accounts. This is a hands‑on, field‑based role focused on customer relationships, technical conversations, and consistent territory coverage.
You’ll convert warm leads, uncover upsell and cross‑sell opportunities, and collaborate closely with service, operations, and technical teams to deliver high‑quality solutions to your customers.
Key Responsibilities
- Manage and grow relationships with existing marine and offshore customers
- Convert inbound enquiries into orders with strong follow‑up
- Identify upsell opportunities across services, spare parts, engine overhauls, electrical services, and workshop capabilities
- Conduct regular customer visits throughout the region
- Pass qualified opportunities to technical/operations teams for quoting
- Maintain accurate CRM records of all activity, visits, and pipeline progress
- Support marketing initiatives and follow up on campaign-generated leads
- Provide regular updates on activity levels and regional performance
- Attend exhibitions and industry events as required
What Success Looks Like
- Achieving monthly and quarterly revenue targets
- Consistent customer visit activity across the region
- Converting at least 60% of qualified warm leads
- High customer retention and satisfaction
- Strong CRM discipline and internal collaboration
What You’ll Bring
Essential:
- Proven B2B account management and/or technical sales experience
- Strong relationship‑building skills with a customer‑first approach
- Experience in the marine, offshore, engineering, or power generation sector
- Confident communicator, capable of holding technical conversations with marine stakeholders
- CRM proficiency and strong organisational skills
- Self‑driven and able to manage a regional territory independently
- Willingness to travel across North England and Scotland
Desirable:
- Knowledge of diesel engines, turbochargers, or mechanical components
- Experience with service/maintenance sales cycles
- Familiarity with Microsoft Dynamics or similar CRM/ERP systems
*Please note, you must be eligible to live and work in the UK to be considered for this position*
To apply for this position, please call Stuart Hensman on +44 (0)2392 228231 or email your CV Stuart.Hensman@arm.co.uk
ARM Maritime; The Sea To Shore Recruitment Specialists.