Client Partner

Client Partner

Not all client roles give you a front-row seat to the future of marketing. This one does.

Do you understand gaming communities, or have you built your career in apps, digital platforms, or highly engaged user ecosystems?

We’re hiring a Client Partner to deliver strategic work for global brands operating across gaming platforms and virtual environments, where community, engagement, and experience matter more than ever.

Are you a client leader who combines strategic thinking, strong communication and exceptional delivery standards?

Do you enjoy turning complex data into clear client recommendations and building trusted relationships with senior stakeholders?

And are you excited by the opportunity to help global brands win in gaming and virtual worlds, one of the most dynamic areas of modern marketing?

We’re looking for a Client Partner to join a high-performing Client Services team and lead the delivery of strategic, insight-led work across a portfolio of global client accounts.

A bit about the business

You’ll be joining a fast-growing, London-based team operating at the intersection of gaming culture, brand strategy and data intelligence.

Working with some of the world’s most recognisable brands, the business helps organisations measure, analyse and grow their presence across gaming platforms and virtual environments. From immersive brand activations to always-on digital experiences, they provide the data, insight and tools that allow brands to make smarter decisions in this rapidly evolving space.

This is a category-defining environment where the hype has passed and the focus is now on what really matters, measurement, attribution and ROI.

The role

This role sits at the centre of client delivery. You will own day-to-day client relationships, lead project execution, and ensure every output meets a high bar for quality, clarity and strategic impact.

You’ll work cross-functionally with insights, product and senior stakeholders to translate complex data into clear recommendations, helping clients make confident decisions across gaming and virtual environments.

Alongside delivery, you’ll play a key role in strengthening client relationships, identifying growth opportunities and contributing to long-term account success.

Key responsibilities

Own Client Delivery

• Lead day-to-day delivery across assigned client accounts
• Build high-quality, client-ready presentations and outputs
• Translate complex data into clear narratives and actionable recommendations
• Maintain exceptional quality control across all deliverables

Lead Client Relationships

• Manage client interactions independently
• Build trusted relationships with stakeholders
• Lead meetings confidently and handle operational queries
• Anticipate needs and proactively guide conversations

Drive Strategic Thinking

• Support development of project strategies
• Link client objectives to measurable KPIs
• Turn analysis into clear, commercially relevant recommendations

Manage Projects End-to-End

• Build structured project plans and timelines
• Coordinate internal teams and dependencies
• Identify risks early and propose solutions
• Close projects with clear insights and next steps

Support Account Growth

• Contribute to account planning and expansion
• Identify opportunities to grow platform usage and services
• Support senior team members on renewals and growth discussions

What we’re looking for

• Experience in client services, account management or strategic delivery within SaaS, agency, media or marketing environments
• Strong understanding of, or genuine interest in, gaming, virtual worlds or digital communities
• Confidence managing client relationships independently
• Strong presentation and storytelling skills
• Ability to interpret data and translate it into strategic insight
• Excellent communication skills
• Strong organisational and project management ability
• Experience working with multiple stakeholders
• Confidence presenting to senior audiences
• High attention to detail and ownership over output quality
• A proactive, solution-oriented mindset

Nice to have

• Experience working with global or enterprise clients
• Exposure to gaming, esports, virtual worlds or digital communities
• Familiarity with data platforms, analytics tools or AI-driven products
• Commercial awareness and ability to spot growth opportunities
• Experience mentoring or supporting junior team members

Benefits

• Hybrid working (3 days in London)
• Flexible hours (core hours 10am to 5pm)
• Additional annual leave day
• Regular team socials
• Additional remote working days (including international flexibility)
• Cycle to Work scheme