About the Role
We are hiring a London-based Operations & HR Specialist to support local office administration, employee services, HR coordination, and day-to-day operations for an international business. This is an on-site role based in the London office and requires candidates to be able to work locally in the UK.
Key Responsibilities
- Support local right-to-work / work authorisation documentation coordination and keep up to date with relevant policy changes.
- Manage daily office operations, office environment, office supplies, fixed assets, consumables, and administrative expenses.
- Maintain day-to-day relationships with local government bodies, chambers of commerce, service providers, and business partners.
- Provide overseas employee administrative support, including information collection, issue resolution, admin cost review, and procurement coordination.
- Support onboarding, offboarding, employee documentation, employment contracts, payroll / benefits coordination, and compliant HR processes.
- Assist interview scheduling, recruitment coordination, and candidate communication.
- Organise employee engagement activities, team events, annual meetings, and culture-related initiatives.
- Complete other operational and HR tasks assigned by management.
Requirements
- Bachelor's degree or above.
- 3+ years of experience in HR operations, people operations, office administration, recruitment coordination, or international operations.
- Based in London / Greater London and able to work on-site in the London office.
- Existing right to work in the UK is required or strongly preferred, depending on company policy.
- Fluent Chinese and professional English communication skills.
- Strong service mindset, attention to detail, ownership, and stakeholder coordination ability.
- Experience with UK employment processes, payroll / benefits coordination, recruitment, or employee lifecycle support is highly preferred.
- Background in telecommunications, technology, international business, or Chinese-funded / Asia-facing companies is a plus.