Commercial Education/Training Manager, EMEA

## Commercial Education/Training Manager, EMEA## **JOB DESCRIPTION:****About the Role**We are seeking a dynamic and strategic **Commercial Education Manager (CEM)** to elevate the capability and performance of our EMEA commercial organisation.In this high-impact role, you will design, deliver, and sustain best-in-class training across product knowledge, sales excellence, clinical workflows, and commercial systems adoption. Partnering closely with country leaders—particularly in priority markets such as the **UK, France, and Germany**—you will play a key role in accelerating market execution, improving sales productivity, and driving adoption in emerging customer segments such as **Emergency Medicine**.This role is critical to ensuring consistent execution of divisional strategy by building the knowledge, skills, and behaviours that drive pipeline growth, win rates, and commercial success across EMEA.## **Key Responsibilities****1. Focused Market Capability Development*** Act as the lead education partner for priority EMEA markets, tailoring capability-building strategies to local needs, competitive landscapes, and customer workflows* Conduct targeted needs analyses to identify gaps in product knowledge, clinical understanding, and sales execution* Build structured, market-specific capability plans aligned to country strategy and performance goals### **2. Field Coaching & Sales Capability Enhancement*** Partner with country leaders to assess performance and identify capability gaps using CRM insights, field observation, and data analysis* Deliver impactful in-field coaching to strengthen key selling skills, including discovery, positioning, objection handling, and deal progression* Provide clear, actionable feedback to drive consistent commercial execution### **3. Training Strategy, Curriculum Design & Delivery*** Collaborate cross-functionally (Sales, Marketing, Medical Affairs, Commercial Excellence) to design and deliver high-impact training programs* Lead onboarding for new hires, accelerating time-to-productivity* Drive EMEA product launch readiness through comprehensive training programs covering product, clinical evidence, competitive positioning, and go-to-market strategy### **4. Systems, Tools & Performance Analytics*** Enable adoption and effective use of commercial tools such as **Salesforce Summit, Power BI, and LMS platforms*** Utilise CRM and analytics to identify trends in pipeline health, forecasting accuracy, and conversion rates* Recommend targeted capability interventions to improve commercial performance and execution### ## **About You**### **Education & Experience*** Bachelor’s degree (required)* **Experience** in hospital, diagnostics, or medical device sales within complex environments* Proven success in multi-stakeholder selling and workflow-dependent solutions* Experience in **sales training, coaching, or commercial excellence** strongly preferred### **Technical & Commercial Skills*** Strong understanding of hospital environments and customer decision-making processes* Ability to interpret CRM data and commercial analytics to diagnose performance gaps* Experience designing and delivering training for diverse audiences across geographies* Confident facilitator in both virtual and face-to-face settings### **Behavioural Competencies*** Strong coaching, communication, and stakeholder management skills* Ability to influence without authority across cross-functional teams* Excellent presentation and facilitation skills* Passion for developing people and driving performance improvement## **Additional Requirements*** Willingness to travel up to **50% across EMEA*** Ability to work across multiple time zones and collaborate with geographically dispersed teams## **What Success Looks Like*** Measurable capability and performance improvement in key markets (UK, France, Germany)* Increased sales productivity, pipeline quality, and conversion rates* Strong adoption of CRM and commercial excellence tools* Effective and consistent product launch readiness across EMEA* High achievement of competency and certification standards**The base pay for this position is**N/AIn specific locations, the pay range may vary from the range posted.## **JOB FAMILY:**Sales Support & Administration## **DIVISION:**APOC Point of Care## **LOCATION:**United Kingdom > Maidenhead : Remote## **ADDITIONAL LOCATIONS:**## **WORK SHIFT:**Standard## **TRAVEL:**Yes, 50 % of the Time## **MEDICAL SURVEILLANCE:**Not Applicable## **SIGNIFICANT WORK ACTIVITIES:**Driving a personal auto or company car or truck, or a powered piece of material handling equipment #J-18808-Ljbffr