We’re looking for an enthusiastic and highly motivated Customer Service Specialist to join our dynamic Corporate Property Management team in Annesley. If you’re passionate about people and providing top‑tier service, this is a chance to thrive in a workplace that truly values you.
Responsibilities
- Act as a point of contact, managing the effective resolution of queries from clients and colleagues.
- Deal promptly and courteously with communication from landlords, tenants, contractors, and internal partners.
- Provide a first‑class service to maximise customer retention.
- Ensure personal and team deadlines are met, service levels maintained and KPIs achieved.
Qualifications
- Outstanding customer service skills.
- Detail oriented, organised, and solid administration skills.
- Excellent verbal and written communication skills.
- IT literate (MS Office, internet, email systems).
Benefits
- Full training in Property Management, with clear development pathways.
- Opportunities to progress across the business.
- Support to gain professional qualifications in Residential Property Management (ARLA).
- Aviva Digicare + workplace.
- Colleague discount scheme.
- Perks at Work.
- Gym discounts.
- Life assurance.
- Workplace pension.
#J-18808-Ljbffr