Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally, with a diverse range of opportunities across its brands.
The Role
We are seeking an exceptional Global DevOps Lead with 12‑15 years of experience to establish and scale our Global DevOps practice across Flight Centre Travel Group's multi‑market technology landscape. This high‑impact role requires a seasoned leader who can operate independently, influence at all organisational levels, and drive transformational change. You'll lead distributed teams globally, championing automation, operational excellence, and a culture of continuous improvement.
Experience and Background
- 12‑15 years of progressive DevOps leadership experience in complex enterprise environments
- Demonstrated success establishing DevOps operating models and driving organisational transformation
Technical Expertise (Must‑Have)
- Advanced‑level expertise with Azure DevOps, including process template management and customisation; establishing ways of working; leading Communities of Practice; building complex queries and custom dashboards; implementing integrations and extensions; managing organisational‑level configurations
- Expert‑level knowledge of the Datadog observability platform, including full‑stack monitoring, distributed tracing, log aggregation, APM, infrastructure monitoring, synthetic monitoring, alerting strategies, and enabling teams in Datadog adoption
- Strong understanding of IaC tools (Terraform, ARM templates, Bicep)
- Deep knowledge of CI/CD principles and deployment strategies
- Proficiency in scripting/automation (PowerShell, Python, Bash)
- Solid grasp of SRE principles and implementation patterns
Leadership & Soft Skills
- Exceptional influencing and organisational skills, with ability to drive change across complex matrix organisations
- Polished, executive‑level communication skills for interactions with C‑suite, senior leadership, stakeholders, peers, and vendors
- Culturally sensitive and globally minded, with experience across diverse cultures and time zones
- Ability to manage multiple competing demands while maintaining strategic focus
Preferred Qualifications
- Relevant certifications (Azure DevOps Expert, Azure Solutions Architect, Datadog certifications)
- Experience with Agile/SAFe methodologies at scale
- Familiarity with change management frameworks (ITIL)
- Experience with AIOps platforms and practices
- Flexible/hybrid working model – a mix of remote and office work
- Discounted travel for family and friends as part of Flight Centre Travel Group
- Career progression opportunities within a global brand network
- Fun culture with industry‑renowned social events
- Active Hour – an hour set aside each week for well‑being
- Bronze‑level health cash plan
- Company‑matched charitable giving, pension scheme and more
Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at RecruitmentUK@flightcentre.co.uk.
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