Junior Clinical Documentation Developer - PPUK Questionnaires

We are seeking a motivated Junior Clinical Documents Developer to join our Service Improvement Team within Digital Services at West Suffolk Hospital. This role will play a key part in developing, configuring, and enhancing clinical documentation across the Trust, with a particular focus on Oracle Health and Induction Zesty tools to deliver improved functionality for our service users.

As part of this role, you will work closely with clinical and operational teams to gather requirements, translate them into technical solutions, and support informed decision-making. You will contribute to feasibility discussions, offering insight into development complexity and effort to ensure the effective and timely delivery of digital questionnaires via our Patient Engagement Portal (PEP).

This role will be based 40% of the time (2 days per week) onsite in Bury St. Edmunds. Preference will be given to candidates who have demonstratable experience of working with an Electronic Patient Record (EPR) within the NHS – for example Oracle Health or EPIC.

This is an excellent opportunity for someone looking to develop their technical and analytical skills while supporting the Trust's digital transformation agenda.

Main duties of the job

To maintain/configure, develop and enhance clinical documentation using Oracle Health or Induction Zesty (PPUK) defined tools in order to deliver key clinical and leading edge functionality to a wide range of Trust users.

To assist clinical and business users in providing development input which enhances their decision making.

To participate in discussions about development feasibility and provide technical input as to development complexity to support estimation of development effort together with confidence factor for timely delivery.

To liaise with key stakeholders, including suppliers, to ensure that developments/enhancements are implemented in mutually acceptable ways.

To ensure that developments are completed to a high standard taking into account good practice, security and reliability requirements and support the testing of the application by a wide variety of users.

To deliver work in line with development estimates and project timescales and if required, to escalate any delays to the senior manager and/or Project Manager.

Person Specification

Education & Qualification

• Educated to degree level or equivalent

Experience & Knowledge

• Software analysis, design and development experience.
• Experience of implementing secure and reliable systems.
• Development experience with Windows environments.
• Experience of development using industry standard reporting packages.
• Knowledge and experience with Patient Engagement Portal (PEP) products and technologies.

Skills & Abilities

• Analysis – ability to analyse processes, information, data and situations.
• Problem solving – identify system problems, causes and effects and resolve.
• Logical – apply logical reasoning and thinking in development of systems and processes.
• Estimation – to be able to estimate development time for in‑house development.
• Verbal – to be able to express ideas, processes and activities clearly and concisely.
• Time management – effectively allocate time and effort to multiple development tasks and to work to tight timescales.
• Administrative – clearly and concisely complete program documentation and version control.
• Facilitate – work in small groups in defining needs.
• Communication – able to communicate complex technical ideas to fit the audience.

Personal Qualities

• Self‑Reliance – to be able to act with a minimum of supervision.
• Flexibility – to be able to switch tasks according to priorities which change at short notice.
• Stress management – be able to cope with stress associated with deadlines, changing priorities and tasks which need new knowledge at short notice.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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