Head of Learner Services

Our client is a leading provider of support services for individuals with learning disabilities, dedicated to empowering people to lead fulfilling and independent lives. As they continue to grow and develop their learner services provision, they are seeking an inspirational and experienced Head of Learner Services to shape the future of learning delivery across the organisation, developing innovative, person-centred programmes that enhance learners' confidence, wellbeing, independence, and employment prospects.

About the Role:

Reporting directly to the Board, the Head of Learner Services will take full responsibility for all aspects of learning delivery, ensuring every learner receives high-quality education, training, and development tailored to their individual needs. The role will lead curriculum design, oversee learner progress and quality assurance, manage and develop support teams, and build strong partnerships with families, employers, and external agencies, all while driving learner engagement, improving outcomes, and ensuring the organisation remains at the forefront of inclusive adult learning provision.

Key Responsibilities:

• Lead the design and delivery of personalised learning and development programmes for adults with learning difficulties and autism.
• Develop effective assessment and evaluation methods to monitor learner progress and improve outcomes.
• Ensure all learning programmes meet regulatory standards and internal quality benchmarks.
• Oversee the creation of personalised learner development passports in collaboration with learners, families, and partner agencies.
• Manage and develop teams of support staff and employment coaches, fostering a culture of continuous improvement.
• Build and maintain strong relationships with families, employers, charities, and external stakeholders.
• Promote safeguarding, wellbeing, equality, diversity, and inclusion across all learning activities.
• Support learner recruitment, retention, and progression in line with strategic objectives.
• Work collaboratively with senior leadership to secure resources and further develop learner opportunities.
• Stay current with emerging learning technologies, digital tools, and AI-driven approaches to enhance delivery.

What We're Looking For:

• Proven leadership experience within education, training, adult learning, supported employment, or social care settings.
• Strong understanding of adult learning principles and the needs of individuals with learning disabilities and autism.
• Experience designing and implementing personalised learning programmes and assessment frameworks.
• Excellent communication and interpersonal skills with the ability to build rapport and inspire others.
• Demonstrable team leadership and people management experience.
• A strategic and innovative mindset with strong problem-solving abilities.
• Genuine passion for improving life chances and creating positive social impact.
• Degree-level qualification or professional equivalent in teaching, assessment, coaching, or a related field.
• Oliver McGowan Mandatory Training on Learning Disabilities and Autism would be advantageous.
• Full UK driving licence preferred.

Appointment will be subject to DBS clearance, right to work checks and satisfactory references.

Why Join?

This is a rare opportunity to join a values-led organisation where your work will directly transform lives. You'll have the autonomy to shape learner services, influence strategic development, and work alongside a committed and supportive leadership team dedicated to inclusion and empowerment.

To Apply

Submit your CV and a cover letter detailing your experience and what you would bring to this role.

If you are a passionate and driven leader looking to make a meaningful difference in the lives of adults with learning disabilities, we would love to hear from you!

We are an equal opportunities employer and welcome applications from any individual regardless of their sex, marital or civil partnership status, sexual orientation, pregnancy and maternity, gender reassignment, race, colour, ethnic or national origins, religion or belief, disability or age. All applications will be considered on merit.