Quality & Compliance Manager

Location: Office/Mobile - Letchworth Office (travel required) 

Hours: Full Time | 40 hours per week 

Salary: Between 45k and 50k per annum, DOE, paid monthly | 28 days annual leave, including Bank Holidays 

Abacus Care & Support is a growing Supported Living provider, working alongside adults with learning disabilities, autism, mental health conditions, behaviours that may be deemed challenging, and a range of diagnoses and presentations.  

We’re looking for an effective and driven Quality & Compliance Manager to lead on the development, implementation and continuous improvement of quality assurance and compliance systems across the organisation. 

The Quality & Compliance Manager will be responsible for ensuring that services consistently meet and exceed Care Quality Commission (CQC) regulations, relevant legislation, and best practice standards, and will play a key role in supporting services to achieve “Good” and “Outstanding” ratings. 

You will work collaboratively with operational leaders to ensure services are: 

• Safe 
• Effective 
• Caring 
• Responsive 
• Well-led 

What you’ll do: 

• Lead organisational compliance with CQC regulations, Fundamental Standards and KLOEs 
• Develop and manage a robust quality assurance framework across all services 
• Conduct regular service audits, inspections and compliance visits  
• Work closely with Registered Managers and operational teams to drive continuous improvement 
• Ensure robust systems for:  
• Safeguarding 
• Incident reporting and investigation 
• Risk assessment and management 

What we’re looking for: 

• Level 5 Diploma (or above) in Health & Social Care or equivalent experience 
• Significant experience within a CQC-regulated health or social care setting  
• Proven track record of achieving and maintaining compliance with regulations  
• Strong leadership and influencing skills 
• Excellent analytical and reporting ability 
• Ability to manage change and drive service improvement 
• Valid UK driving licence

Join Abacus Care & Support and help shape a service that empowers people to live fulfilling, independent lives.